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Pecan Q3 2121 Lim Values focus group
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Pecan Values focus group

A working doc for collecting input on our values every quarter
What do we need to cover today?
0
Part
Content
Duration
1
Quick Intro
We have in this group people that don't really know each other. Each one of us will share:
Their role
how long they have been with the company
What do they feel about the values
Name one value they are most connected to.
10 mins
2
Reminder of our values
A reminder of the meaning of each value and expected behaviours
5 mins
3
Score our behaviours
Each team member will give score of how true are we to each value and discuss the one that got low score
15 mins
4
Share supportive/violating examples
Each team member writes down (only if they feel like it) think of one example where as a company or a team we really demonstrated our values.
We need to address the following:
what was the case
which value did we demonstrate? how?
OR
as a company or a team we were not acting according to our values
We need to address the following:
what was the case
which value did we violate? why?
5 mins
5
Share growth opportunities examples
Only members who feel comfortable share the story and their reasoning for choosing it. Others can ask questions and suggest input
20 mins
6
Choose one Scenario to analyze as a team
From the suggestions the team will vote on the one that we can best learn from
15 mins
7
What can help us be better in the future
We choose what we as a company can to ensure we are more aligned with our values next time
20 mins
There are no rows in this table

We are value-driven, ego aware creative-builders
0
Motivation
Value Name
The behaviour it informs
Excellent
OK
Not really
1
How we want to serve our customers
Value Devoted
We constantly seek to understand our customers better
We are committed to delivering value while demonstrating honesty, availability, and fairness
We take pride in knowing we create real value for our customer
We humbly embrace imperfection as steps on our path for excellence
We acknowledge this means we might ‘leave money at the table’ if we cannot deliver any value
5
1
2
How we want to work with our teammates
Ego aware
We create a meritocracy of ideas.
We strive to make the right decision without letting our “need to be right” and our personal aspirations cloud our judgment.
We trust that our teammate will do the same.
We demand maturity from ourselves and our teammates regardless of rank, position, and seniority.
We lean towards conflict resolution
We are aware of our own limitations and we feel comfortable asking for help.
We help one another!
We have an internal capacity to think of the needs of others
We respect one another and create an inclusive workplace where everyone feels welcome
We have fun together
We acknowledge that it requires a lot of maturity and might mean not bringing on very talented people if they cannot live by this value.
3
3
3
How we want to grow our company
Creative Builders
We have a leader mindset for building a successful company
We are resourceful and look for creative solutions
We have a personal responsibility to ensure Pecan succeeds
We get our hands dirty regardless of our role, rank, or seniority
We are willing to tasks that don’t have clear owners
We are open to change
We acknowledge things might get messy and efficiency might be compromised, but we are fine with this because we will be fuelled by our creativity and relentless hunger to win
3
2
1
There are no rows in this table




Team Suggestions

Add 'Value supportive' behaviour Example
What was the case?
Which Value?
How did it demonstrate our values
What is the main thing we should learn?
Nut
Reaction
1
Ego aware
LS
Limor Segev
2
Marketing helped me quickly create a new piece of collateral that made a big difference with our prospects.
Creative Builders
Instead of waiting and trying to ‘perfect’ the material and gain approvals, we collaborated to build something low risk that we could quickly test out.
keep building and testing, build and test and see what happens
JB
Justin Burke
1
3
Initial relationship with customer where there were difficulties understanding their data and where there value.
Value Devoted
Very proffesionally, we asked the hard question, gave the customers great homework so that they were “forced” to look inside their organization’s behavior and think about things they haven’t thought about
define from the beginning what will be the journey to to create value for the customer
KS
Karin Schur
1
4
Uncategorized
YK
Yoav Kula
5
The analysts always trying to satisfy the customer as much as they can
Value Devoted
The caring for the customer needs
There is always another way to try to solve the problem
TF
Tal Fershter
1
There are no rows in this table

Add 'Value violating' behaviour Example
What was the case?
Which Value?
What made this a violation
What is the main thing we should learn?
Nut
Reaction
1
Ego aware
LS
Limor Segev
2
we had a customer with very low accuracy that was not meeting his expectations. the person leading this kept saying he is concerned about the accuracy level I heard the issue but did really lean in to see what I can do to improve it and make it better eventually the customer was giving signs of possible churn which made all of us join forces to try and solve this but it should not get so far
Creative Builders
the fact that I took and observer / consultant position instead of leaning in, and making sure we do anything possible to help
when someone out of your domain raises an issue ask your self “if someone asked me to lead this and say it is on me to find a way what would I do?” how can we have visibility on this things? how can we create awareness of issues/problems making it easy to understand what is going on
LS
Limor Segev
3
3
There are no rows in this table

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