Maze
Focuses on unmoderated quantitative usability testing
Capable of testing live content/websites
UserTesting/
UserZoom
Focuses on panel recruitment (120 mill from UserZoom) and interview/usability testing
Comprehensive
Large user panels
Widely used & recommended
Conversion funnels, path analysis, usability metrics
Fullstory
Focuses on product analytics
Session replay
Respondent.io
Focuses on b2b, potentially includes enterprise software users.
Claims to have a panel of 7,000 CRE asset managers.
Lookback
Focuses on mobile/tablet testing
Heat maps, click maps
Collaborative
Ingrates with User Interviews
Dovetail
Focuses on deriving and organizing insights from interviews
Sentiment analysis, transcripts
Integrates with Figma, Zendesk, OneDrive (soon), Notion
User Interviews
Focuses on panel recruitment, 2.4 million participants
Fraud department that helps to weed out bad participants
Integrations with many existing products (Figma, Qualtrics, Outlook)
“CRE Portfolio Manager” is an option that comes up
Loop11
Focuses on usability testing
Variety of tools
Integrates with User Interviews
Sprig
Focuses on in-product surveys
Integration with Figma, Dovetail, User Interviews (discount if partnered with User Interviews)
No seats
Userlytics
Comprehensive, participant payment built-in
1.5 million participants
Unlimited seats
Sentiment analysis
Simple interface
OptimalWorkshop
Organization of notes/observations (Reframer tool)
Unmoderated quantitative tools (first click, tree test)
Qualtrics
Focuses on survey testing
Offers a recruitment panel
Usabilia/GetFeedback
Focuses on (in-product) surveys and product analytics
Hubble
Focuses on in-product surveys
Figma integration