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Maze
Focuses on unmoderated quantitative usability testing Capable of testing live content/websites
UserTesting/ UserZoom
Focuses on panel recruitment (120 mill from UserZoom) and interview/usability testing Comprehensive Large user panels Widely used & recommended Conversion funnels, path analysis, usability metrics
Fullstory
Focuses on product analytics Session replay
Respondent.io
Focuses on b2b, potentially includes enterprise software users. Claims to have a panel of 7,000 CRE asset managers.
Lookback
Focuses on mobile/tablet testing Heat maps, click maps Collaborative Ingrates with User Interviews
Dovetail
Focuses on deriving and organizing insights from interviews Sentiment analysis, transcripts Integrates with Figma, Zendesk, OneDrive (soon), Notion
User Interviews
Focuses on panel recruitment, 2.4 million participants Fraud department that helps to weed out bad participants Integrations with many existing products (Figma, Qualtrics, Outlook) “CRE Portfolio Manager” is an option that comes up
Loop11
Focuses on usability testing Variety of tools Integrates with User Interviews
Sprig
Focuses on in-product surveys Integration with Figma, Dovetail, User Interviews (discount if partnered with User Interviews) No seats
Userlytics
Comprehensive, participant payment built-in 1.5 million participants Unlimited seats Sentiment analysis Simple interface
OptimalWorkshop
Organization of notes/observations (Reframer tool) Unmoderated quantitative tools (first click, tree test)
Qualtrics
Focuses on survey testing Offers a recruitment panel
Usabilia/GetFeedback
Focuses on (in-product) surveys and product analytics
Hubble
Focuses on in-product surveys Figma integration
Maze
Features
Card sorting
A/B testing
Click testing
Annual Price (Enterprise)
$32,500.00
Key Advantages
Focuses on unmoderated quantitative usability testing
Capable of testing live content/websites
Key Weaknesses
XD components have no functionality for users
Poor Figma integration
No moderated testing
Product Cycle Stage
Prototype
Build
Launch
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