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Employee Experience


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Category:
Culture & Values

1
Written and asynchronous video communication will become more important
Work Practices
Employee Experience
Culture & Values
Performance
Remote
Working remotely inherently leads to small communication gaps that accumulate over time. Being able to communicate effectively with words and asynchronous video will become a sought-after skillset.
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8
JH
Justin Hales
2
More Authentic Communication
Culture & Values
Work Practices
It became impossible for brands to rely on expensive photo shoots and videos to communicate with customers ー thus, they started sharing a more intimate and authentic type of content, more "real." I believe in this and think it should become the new normal.
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6
AS
Alicia Sekhri
3
Taking The R out of HR - Put Human at the centre of it all
Culture & Values
It is time to abolish the R in HR and build 21st Century workplaces that humans love. At least let's separate the Human function from the Resource function. It is an insult and attack on human intelligence to call/treat us as resources. As Human advocates, we need to provide opportunities for people in organisations to function as human beings rather than resources – helping them to reach their full potential via authenticity and discover themselves via the quest self-awareness, then they can be aware of their self and appreciate how sublime and worthy they and their fellow humans are (Trust building). The attributes of the "Human Advocate or Head of Humans" in an organisation would be to be authenticity and assertive humility, recognising that she/he would not be without other humans. Ubuntu! I am because you are. Finally, organisations have a duty of care in loving/protecting/trusting their employees and coaching them on how to do so, allocating conscious time to travel with them throughout the complicated, messy, and sometime painful feelings and emotions that make the journey of a human being (an employee). It is now the time to Design for Trust and this needs to be the currency of the new economy. Who's with me?
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4
OL
Olivier Lambel
4
Personal development opportunities through coaching and group work
Performance
Wellness
Inclusion
Culture & Values
To support a learning or developmental culture and a culture of inclusion everyone gets the opportunity to look inside themselves to find out what motivates them, what thought patterns limit them and what biases hinder their working relationships.
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3
MG
Maria Gerea
5
Humanization of Work
Recruiting
Remote
Work Practices
Employee Experience
Culture & Values
Whether it's going to work or working from home, companies need to humanize work. They need to take the "Robot out of the Human.) That includes transforming not only how works get done, but how people access the work. The pandemic might be the tipping point the world was waiting for when it comes to commuting up to 3 hours every day (not to mention saving the planet!) The pandemic ripped wide open how fragile the current system of work, jobs, and employment were. It immediately shattered the productivity and functional myths about working remotely. Even with the challenges of working from home, work gets done with little preparation and a hodge-podge of technology. Imagine if the transition had been planned! Regardless companies must treat employees as human beings. This isn't only a moral argument but a functional and strategic one too. From all indications, a lot of workers aren't "going back to work as usual."
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2
IW
Ira Wolfe
6
Humanization of Work
Recruiting
Remote
Work Practices
Employee Experience
Culture & Values
The pandemic was a tipping point. It was a much needed catalyst moving management toward the humanization of work - taking the Robot out of the Human. Whether work is going to an office/plan or working from home, companies must value the wellbeing of the human being. That includes reevaluating how works gets done AND how people get to work. The silver lining in the pandemic has been that myths have been shattered why work couldn't possibly get done without congregating workers under one roof. Commuting 1 to 2 and even 3 hours every day was insane. Work from home has been a wake-up call and many companies have responded. Slow to adopt industries like healthcare have responded with telehealth. But others are waiting for life to go back to "normal." Normal died. It's a mere memory. Now is the time to focus on how to improve productivity while fostering wellbeing.
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1
IW
Ira Wolfe
7
Belonging
Culture & Values
Employee Experience
Inclusion
With less physical contact, companies need strategies to make their people feel part of something greater. A sense of belonging is critical to high-performance. People who feel like they belong to their team and business dedicate discretionary energy and attention to the business. Organisations should define a clear DNA (values and expected behaviours) and rituals to keep people close to one another and to the business. They should leverage technology to make company information easily available and collaboration tools leveraged consistently across the organisation. Adapting on-boarding to enable the above for new employees is key too.
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1
GL
Gregoire Lemaitre
8
A learning culture to take down barriers to autonomy and collaboration.
Culture & Values
Performance
Work Practices
Develop a learning or developmental culture in which leaders are coaching not telling and people feel psychologically safe to take risks, ask questions, challenge the status quo, offer ideas, admit to mistakes and challenges and ask for help.
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0
MG
Maria Gerea
9
Distributed role profiles
Remote
Work Practices
Employee Experience
Culture & Values
Recruiting
We were already moving through a period where individuals had a much broader range of choices in terms of how they related to their employer (employed, contract, freelance, etc). Designing organisations that can draw strength from a distributed workforce is step 2 on top of this already existing variety. If we can then maintain this level of flexibility through to the way that we describe roles themselves and step away from formal job descriptions and into hiring for potential, values, behaviors, energy and the ability to learn and collaborate
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0
A
Andy
10
Use data & transparency to distribute generated revenue based on added value
Compensation
Culture & Values
Data
Remote
The more we move to distributed value creation, the more contribution will become transparent. We should aim to compensate individual contributors based on the value they add, not based on the distribution of market power. So if the design was the tipping point, the designer should be paid according to the impact her/ his work had, not the hourly rate the market constitutes. With the digital footprint we leave, the track of any product should become traceable. Surely, we‘re not quite there yet to derive fair comparisons, but we have the tools in digital collaboration tools, AI and „the internet“ for enough data points. As a byproduct, it will change the market dynamics for career choices.
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0
David Fuesser
11
Develop employee privacy protections
Remote
Performance
Employee Experience
Culture & Values
Data
Employers need to know how their employees are performing, but monitoring key strokes, active screen time, screen recordings and the like is not the way forward for remote work and can be an invasion of privacy. Employers should hire employees who they trust to perform a given role at a predetermined acceptable level of quality. Using metrics based on work achieved rather than personal work style is key here.
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0
PB
Peter Buschbacher
12
Internal mobility
Performance
Work Practices
Employee Experience
Culture & Values
Promote internal rotation or mobility to other functions to match skills,talents of employees with roles. Internal tools to post internal job ads and allow internal candidates to apply based on their skills and interests
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0
MY
Maria Yarmeniti
13
The idea is to perceive the object in a way you can relate to a taste and a color. And remember that, as you will need to recall either the color/taste/name of object.
Remote
Culture & Values
there are not detail explanation to this except just a way to practice.
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0
DY
David Yee
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