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MFG Product Marketing Quiz Cheatsheet (2024)
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Principles & Psychology
What’s an effective way to reduce decision paralysis for users?
Offering too many options overwhelms users. Instead, simplify their choice. You can also set defaults so users don’t have to start from zero; they can simply edit the default you’ve set.
Which of these statements best demonstrates the principle of Unity?
The Principle of Unity is about creating a sense of shared identity. Messaging that appeals to cultural or community ties fosters a feeling of belonging, making it easier to build trust.
Which of these is an example of Social Proof?
Social Proof shows that others trust and use a product, encouraging prospects to follow suit. A testimonial from an actual user is a great example of this.
Which of the following is an example of the principle of Reciprocity in action?
The Principle of Reciprocity states that if you give people something they want, they are more open (and might even feel obligated) to give you something in return.
The principle of Social Proof is based on the idea that:
Social Proof is based off the idea that people listen to other people and trust their opinions.
Frameworks & Models
Which of the following best describes the P4 Quadrant?
The P4 Quadrant, originally ideated by Intercom, helps marketers plan and prioritize features launches by deciding where a feature fits within a quadrant.
In the Kano model, which feature type significantly increases satisfaction when present but has no impact when absent?
Excitement Needs, or Delighters, are unexpected features that users do not expect, but are thrilled to have. Because they do not expect them, they do not feel dissatisfied if they are absent.
Which framework helps you understand the tasks users "hire" your product to accomplish?
Users hire your product to do a job for them. For example, I might “hire” a shoe to do the job of helping me run comfortably. The Jobs To Be Done (JTBD) framework helps you define what that job is.
What is the purpose of Performance Features in marketing?
Performance features have a direct impact on customer satisfaction. The better these are, the happier customers are. These are the features customers will use to compare your product to competitors. E.g. when trying to buy a phone, people may compare the battery life or camera quality of different brands.
What type of content supports compounding growth?
Unlike time-sensitive campaigns, evergreen content brings consistent traffic over time and doesn’t decline as time passes.
If a user's JTBD was to "get from home to work," which of these would be an example of a gain for the user?
Gains are positive outcomes that people expect from tasks. For example, if I want to get from home to work, I expect punctuality as a gain. Things like road traffic and the cost of fuel are the pains that I want to avoid.
Which growth strategy is an example of compounding growth?
Compounding growth strategies have a cumulative effect over time. Referral programs work because each new customer has the potential to bring in more customers, creating a snowball effect.
Who created the Kano model?
The Kano model was developed in the 1980s by a Japanese doctor, Dr. Noriaki Kano to help categorize customer needs and prioritize features.
What are Reverse Features?
Reverse Features are features that frustrate users. Their absence leads to happier customers, but users might endure them if necessary. An example of a reverse feature is the KYC process that customers undergo in fintech.
Which feature type is ideal for awareness campaigns?
Excitement Features are great for TOFU (Top of Funnel) content and awareness campaigns due to their ability to delight users.
Messaging
In B2B marketing, who is the Champion persona?
The Champion is the internal advocate who understands the problem and pushes for the product internally. They may not have final decision-making power, but they have the power to influence the decision.
Which of these is a valid example of differentiation?
When you use differentiation in messaging, customers can immediately see where you win over competitors. A clear example of that is “we respond 3 times faster than competitors.”
Why should you review product messaging frequently?
Features evolve, and what excites today may become a basic need tomorrow.
What does the Value Proposition Canvas primarily help with?
The Value Proposition Canvas aids in aligning customer needs (pains and gains) with the product’s benefits (solutions).
What is a main reason brand manifestos are considered important for brands?
Brand manifestos might not directly improve conversions, but they can help you differentiate your brand and build a loyal following. They do this by establishing your unique story, with the theory that your ICP will resonate with it.
Competitor & User Research
When is a comparison page most impactful?
If you’re in a red ocean market with many competitors, comparison pages are a great way to stand out.
Which of these can improve the experience for user research participants?
You need to make research easy for participants. You can minimize the effort with multiple-choice questions and use progress indicators to inform them on progress.
What is the key benefit of using review sites like G2 and Capterra in competitor research?
Review sites like G2 and Capterra allow you to uncover what customers appreciate and what frustrates them about competitors. These insights can then be used to position your product’s strengths and differentiate it from competitors.
What is essential for optimizing comparison pages for SEO?
Optimise for high-intent keywords that BOFU users search when trying to compare competing products (e.g. x vs y, best alternatives for x).
What survey technique can simplify survey participation?
Logic branching ensures respondents only answer relevant questions, reducing effort.
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