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Problems are a gift 🎁. Seek them out!Get to the root of the problem 5 Whys deepWhy?Why?Why?Why?Why?
Cross two questionsAre there multiple questions that define a space?Everyone has a unique perspective. 🔧 Utilize it!
🏷️ LabelsIt sounds like...It seems like...It looks like...🪞MirrorsThe last 3-5 words the person said📉 Downward inflection (confirmation) ☑️📈 Upward inflection (curious) 🤔🔇 Dynamic Silencethe pause immediately after using a label or Mirror
Week 2
Exploring a problem space
The ❤️ of the Problem: The Why behind the Why
4️⃣ types of ‘Stuck on a Problem’
Ocean -- Endless Possibilities
To escape, become an explorer and try out lots of alternatives
Forest — Huge amounts of information
To escape, change your point of view, get perspective
Desert — Chasing a mirage
To escape, defy your inclination to turn around. Find another solution.
The City - Traffic, complex
To escape, simplify it
Go Multi-Dimensional
Collaborate
Better than ‘WHY’: The “Quick Two Plus One”
🏷️ Labels, 🪞Mirrors, and 🔇 Dynamic Silence
Label & Mirror Exercise:
“What are you passionate about?”
“What about x makes you passionate?”
Only use Labels, Mirrors, and Dynamic Silence
Failed Social Media Apps
Assignment
Choose an app that failed. Find articles about it as it launched and after it crashed. Why don’t you think it worked?
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Week 2 Specific Questions
If at anytime you want clarity or further explanation on a topic, types “@” and then the instructor’s name for a response beneath your question.
ex: How do I tag you on the page?
@Cameron Golinsky
@student_who_asked: You just did it!
Questions
1)
@
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