Overview
The Single Account Payment flow allows users to process a payment for a single account by searching for the account number, selecting the pertaining account, entering the payment details, and choosing a payment method.
Step 1: Navigate to the Payment Tab
Log in to the Lab3 BillPay Dashboard. In the left sidebar menu, click on "Pay" (highlighted in dark gray). The "Make a Payment" module will open automatically. You will see the Search Accounts section, where you can enter account details.
Step 2: Search for an Account
In the Search Accounts section: Under Account Details, enter the Account Number. Alternatively, select the "No Account #" checkbox if searching by name or contact details. Click "Search Accounts" (purple button). The system will display the matching results.
Step 3: Select the Correct Account
From the search results, identify and select the correct Account. The selected account will appear in the Selected Accounts section.
Step 4: Enter Payment Details
Under Selected Accounts, enter the Amount in the input field. Select the Encounter Type from the dropdown menu. Collections Account Payment Click Edit if any details need modification.
Step 5: Choose a Payment Method
In the Payment Details section (right panel), select the Payment Type: Choose the Facility from the dropdown. Select a Payment Method from the available options. Choose the Patient Status (mandatory field). Step 6: Process the Payment
Review all the entered details. Click the "Process Payments" button to finalize the transaction. A confirmation message will appear once the payment is successfully processed.