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Log in to the Lab3 BillPay Dashboard.Click "Pay" from the left sidebar menu.Search for and select the account(s) to pay for. (Follow the steps in Single or Multiple Account Payment guides.)
In the Selected Accounts section, enter:Payment AmountEncounter Type (e.g., Payment on Account, Co-Payment)Click Edit if adjustments are needed.
In the Payment Details section, select Payment Type:❌ In-Person and Phone are not applicable for this guide.✅ By Mail (Required for Pay by Mail transactions)Choose the Facility from the dropdown.
Click on the Payment Method dropdown.Choose one of the available options:Credit Card (If accepting mailed credit card authorization forms.)E-Check (For payments made via mailed-in checks.)If selecting E-Check, enter the necessary bank details when received.If selecting Credit Card, ensure the details are received securely and input them as required.
Click "Process Payments".A Payment Confirmation Page will appear.Verify that all details are correct.
Click "Confirm and Process Payment" to finalize the transaction.The payment will be marked as PAID and can verify on Transactions tab.
Pay by Mail
Overview
The Pay by Mail option allows users to process payments that will be received via check or money order through postal mail. This method requires selecting the By Mail payment type and recording the payment method details.
Step 1: Navigate to the Payment Tab
Step 2: Enter Payment Details
Step 3: Choose Payment Type & Facility
Step 4: Select Payment Method
Step 5: Process Payment
Step 6: Confirm and Complete Payment
Key Notes
✅ Pay by Mail is only available when the "By Mail" payment type is selected.
✅ E-Check is the primary payment method used for mailed-in payments.
✅ Payments may remain in a "Pending" state until the actual check is received.
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