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Patient Statements & Payment Plans


📌 Users can review a patient’s statements and set up a payment plan for outstanding balances.

Overview

Click on a patient's profile to access their billing statements.
Review all past and current statements, including due dates, total amounts, and remaining balances.
Set up a payment plan to split large balances into smaller installments.
Next Step: Users can make payments, review statement history, or manage AutoPay transactions.

Step-by-Step Guide

Step 1: View a Patient's Statements

Open a patient’s profile from the Patient List.
Click the "Statements" button.
The Statements Page will display:
Service Date & Due Date
Total Amount & Remaining Balance
Payment Plan Status (if applicable)

Step 2: Set Up a Payment Plan

Click "Set Up Payment Plan" next to a statement.
Adjust the number of months for installment payments.
Enter payment details (credit card, e-check, etc.).
Click "Confirm & Set Up Payment Plan" to activate it.

Step 3: Managing an Existing Payment Plan

Active payment plans appear under Payment Arrangements.
Users can track the monthly amount, remaining months, and status.
To modify or cancel a plan, go to AutoPay > Scheduled AutoPay Transactions.
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