Overview
The Multiple Account Payment flow allows users to process payments for multiple accounts at once. Users can search for multiple accounts, select the ones they want to pay for, and complete the payment.
Step 1: Navigate to the Payment Tab
Log in to the Lab3 BillPay Dashboard. In the left sidebar menu, click "Pay". The "Make a Payment" module will open. Step 2: Search for Accounts
Enter the First Name, Last Name, Contact Details, or Account Number. Select the correct account from the dropdown list. Step 3: Add Multiple Accounts
The first selected account will appear in the Selected Accounts section. Repeat the search process to find additional accounts. Click on each account to add it to the list. The newly added accounts will appear under Selected Accounts.
Step 4: Assign Payment Details
For each account in Selected Accounts:
Enter the Payment Amount. Choose the Encounter Type (e.g., Payment on Account, Co-Payment, Retail Payment). If needed, click Edit to update details. If you want to remove an account, click "Remove".
Step 5: Choose the Primary Account
If multiple accounts are added, select the primary account using the radio button. This ensures that the primary selection will be used for payment processing. Step 6: Choose Payment Type & Method
Select Payment Type (In-Person, Phone, or By Mail). Choose the Facility (Clinic associated with the payment). Select a Payment Method (New Card, Saved Card, Cash, etc.). Choose the Patient Status (mandatory field).
Step 7: Process the Payment
Review all entered details. Click "Process Payments" to finalize the transaction. A confirmation message will appear once the payment is successfully processed.