7/17/2023
Project Kick-off
Team alignment on project goals and timeline, finalizing research methodologies, and defining participant recruitment criteria.
7/19/2023
Recruitment and Scheduling
Inviting and confirming participants for focus groups and user interviews, coordinating schedules, and booking meeting rooms or setting up virtual meetings.
7/24/2023
Focus Groups and User Interviews
Conducting focus groups and user interviews, gathering qualitative data on resident experiences and insights into app usage.
8/1/2023
Quantitative Data Analysis
Analyzing quantitative data related to the aforementioned hypotheses by leveraging app usage metrics.
8/18/2023
Qualitative Data Analysis
Analyzing qualitative data from focus groups & user interviews
8/23/2023
Synthesis
Synthesize data from focus groups, user interviews, and app usage metrics; draw conclusions based on research findings; and develop written recommendations for improving the app.
8/30/2023
Implementation and Follow-up
Collaborating with the development team to implement recommended improvements and tracking progress on KPIs to measure the success of the changes made.
9/12/2023
Report Presentation
Presenting the research report and recommendations to stakeholders and discussing next steps for implementing improvements.