Explore

Release 01.10.25

Add ons

In addition to the primary services that clients book today, we have added a subcategory called “Add-ons” which can be used as upsells, or additions, to primary services. This might be a nail trim, deshed treatment, or a medicated bath. Really anything that isn’t a primary service.

Some of you have created packages where these items may already be included, but in the case where you have these as separate items that you normally use as an upsell when the client arrives, they can now be added during the booking process.

To create an add-on check the “add-on” box during the service creation, and then add the service to the groomer offering the service. Only when it is added to the groomer as an available service will it show up to the client.

Custom duration and pricing

We have added the ability to not only customize pricing, but now duration on a per pet and per groomer basis. This will enable you to have custom service durations for each groomer and pet that comes through the shop.

Since its release, this may be the most used feature to date!

Customer reports

We added filters to customer lists for the following: No show, Canceled, Blocked, Deceased, Book again (customers that haven’t booked in 8 or more weeks).

Display the date of last service and the next booked appointment.

Revamped Custom hours

Single availability and unavailable time have been redesigned to give more control

Groomers can denote if they want a time range to be a single slot (i.e. 9am-11am as one bookable slot) or distributed as 30min increments (i.e. 9am, 9:30am, 10am, 10:30am, 11am)

Improved error handling

On mobile when groomers had vaccinations required to book, if a client’s vaccinations were not up-to-date they weren’t able to book but we didn’t display an error. We’ve hadded better error handling to display a custom message to inform clients what is happening.

Want to print your doc?
This is not the way.

Try clicking the ··· in the right corner or using a keyboard shortcut (

CtrlP

) instead.