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HELMS
UX Research Plan
Timeline:
15th May - 26th May 2023
Team Members:
@
Kishok Kumar S
@
shahid.siddiki@mtxb2b.com
Research Goals:
Identify the Personas and understand their pain points, needs & wants
Understand the existing flow & create User Journey Maps to address the gaps, areas where UX can be improved
Understand the Information Architecture of the application
Action Items:
Review the documentations/ Design Files
Set up meetings with Internal team members
Identity and Document User Personas
Create User Journey Maps
Deliverables:
Empathy Maps
User Personas
User Journey Maps
Painpoint Solution Matrix
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