UX Research Plan

Timeline: 15th May - 26th May 2023

Team Members:

@Kishok Kumar S⁠

@shahid.siddiki@mtxb2b.com⁠

Identify the Personas and understand their pain points, needs & wants

Understand the existing flow & create User Journey Maps to address the gaps, areas where UX can be improved

Understand the Information Architecture of the application

Review the documentations/ Design Files

Set up meetings with Internal team members

Identity and Document User Personas

Create User Journey Maps

Empathy Maps

User Personas

User Journey Maps

Painpoint Solution Matrix

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