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Push Notifications

Action: Sign Up

Scenario: When a user signs up on the Bedock app.
Header: Welcome to the Theatre of Dreams! Body: Explore hidden gems, score exclusive deals & craft your dream getaway. Get started with the Bedrock Residencies today!

Action: Booking

Scenario: When a user books a stay
Header: It's Official! Your Staycation Awaits!
Body: You really are a star, {{first_name}}! Your stay at {{apartment_name}} is booked. Time to pack your bags and get ready !

Action: Services

Scenario: User gets a reminder to use the Services feature. Sent 24 hours into the customer’s booking(between 9am to 12pm preferably).
Header: Looking for something to do Today?
Body: We recommend {{restaurant_name}} for delicious, yummy means. Use the services feature on your app to get started." ​PS: restaurant_name = Chocos Bistro for now please

Action: Hotspots

Scenario: User gets a reminder to check out the in-app hotspots feature - This can happen between 6 to 12 hours after the user has booked a stay
Header: Planning your Staycation itinerary?
Body: Check out top-rated attractions near your apartment when you use the Hotspots feature. ​ OR
Header: Shh! We’ve got a Secret!
Body: Fancy restaurants & hidden gems lurking near you? Don't miss out - explore Hotspots in the app!

Action: Staycation Over

Scenario: When a user completes their staycation and is asked to rate their experience. We can make this happen 72 hours after the expected booking period to allow for renewals
Header: We hope you enjoyed your staycation at {{apartment_name}}!
Body: Share your feedback with us in the app. Your opinions are most valid.

Action: Rate the app

Scenario: User is asked to rate the app after their stay - can be 5 days after
Header: Love our app? Rate us on the App Store!
Body: Your feedback helps us improve. Just a few seconds of your time makes a big difference!

Action: Inactive user

Scenario: User hasn’t signed in, in more than 30 days
Header: Your dream staycation awaits!
Body: We miss you! Explore new apartments & hidden gems in Bedrock. Sign in now to book and enjoy the home away from home experience

Action:
Preferences Set
Badges Earned
Loyalty Point Earned

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