IT Lifecycle Toolkit with Okta Integration

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IT Lifecycle Toolkit with Okta pack
IT Lifecycle Toolkit with Okta pack

Manage the entire user account lifecycle, from onboarding to off-boarding.

Manage the entire user account lifecycle, from onboarding to off-boarding.

Khoi Pham

Overview

This doc is designed as a template for IT Admins of small to mid-size companies who use Okta, and are looking for a way to manage the entire user account lifecycle—from creation to deactivation—all in one, centralized place.

Instead of having to switch back-and-forth between Okta and other spreadsheets, use this doc to perform basic account management tasks, such as creating and maintaining company rosters, managing employee onboarding, scheduling employee off-boarding, and tracking equipment orders.

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What’s included

Onboarding & Off-boarding tools

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Okta Staging⁠

- This doc uses the

Okta Pack⁠

to create new Okta accounts for all new hires.

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Equipment Requests⁠

- View new hire equipment requests. Includes a customizable form requesting employee info and equipment preferences

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New Hire emails⁠

- View and set up all new hire emails

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Off-boarding⁠

- Schedule and prepare to de-activate outgoing team members

Ongoing Account Management

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Company Roster⁠

- View all user accounts for both new and existing employees

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Frequently Asked Questions

Please note that all tools and tables in this doc can be customized. For more help & support with Coda, see

Coda Help⁠

Coda Learn⁠

pages.

I can’t find the Okta pack or connect to. Why is this?

The Okta pack is available to all Coda Enterprise plans. Check with your IT Admin to find out which account you have. To learn more about Enterprise plans, check

Coda’s pricing plans⁠

What if I want to change attributes of User Profiles?

You’ll need to do log in to Okta to edit them in Directory > Profile Editor. To learn more, go to

Edit user attributes | Okta⁠

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How do I edit the New Hire form?

Hover to the top right of the ‘Edit new hire form’ table on the

Equipment Requests⁠

page and click ‘Edit layout’ . From here, you can add more columns, edit existing ones, change the layout, and publish the form in order to share it as a link. To learn more see

Creating forms in Coda⁠

Any tips for how to best manage application controls in Okta?

Many admins prefer to assign users access to tools based on the Groups individual users have been assigned to, rather than determining access on a per-user basis. This creates a cleaner record, and makes it easier to move users around when they change roles or teams. You, then, creat automated rules to determine which group users are assigned to. Groups are a core part of Okta and can be used to organize however you want, based on characteristics that will be shared by all of its group members, such as the types of applications they have access to, the level of access, access expiry dates, etc.

Example of groups in Okta

Create an Okta group called ‘ENG’ so anyone from the Engineering team can be automatically assigned to all the applications and access levels available to engineers

Create self-serve group for applications that don’t require authorization

Create a group that grants temporary access for application trials, one-time analysis or reports, etc.)

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IT Lifecycle Toolkit with Okta packIT Lifecycle Toolkit with Okta pack

Overview

What’s included

Frequently Asked Questions

IT Lifecycle Toolkit with Okta pack
IT Lifecycle Toolkit with Okta pack