OVERVIEW: The below data shows ROI from Steer Health’s value delivered at KCFMC
Increased revenue from…
Online Appointments - Average of 52 New Online Appointments per month
No of Appts per Month: 52 (Average from Jun, Jul and Aug)
Revenue gain: 52 X $125 = $6,500
No Show rate of 1.9% as compared to 3% prior
2,116 X 1.1% → reduce by 23 no shows
Revenue gain: 23 X $125 = $2,875
Cost savings from…
Interactive Patient Reminders - reducing phone call reminders & confirmations
Improved productivity from...
Telehealth Workflows - Eliminated the WebEx and related complexity
Opportunities (waiting on client readiness)
Online Payments - Increase Cash Flow
Self Service Chatbot and Published SMS number
Ongoing sustainability from...
- Retaining Patients
Other Revenue Opportunities from...
AWV (pending Epic upgrade)
ROI on Monthly basis...
Total Value Delivered: $6,500 + $2,875 + $2,520 → $11,895
Total KCFMC Monthly Costs: $1,250
Total Staff time per month (due to certain gaps in Epic interface - being worked on): 40 hrs at $18 per hour : $720
ROI =($6,250 + $2,875 + $2,520)/($1250+$720)