Skip to content
KCFMC ROI
Share
Explore

Steer Health - KCFMC ROI


OVERVIEW: The below data shows ROI from Steer Health’s value delivered at KCFMC

Increased revenue from…


Online Appointments - Average of 52 New Online Appointments per month
No of Appts per Month: 52 (Average from Jun, Jul and Aug)
Revenue gain: 52 X $125 = $6,500

Reducing No Shows
No Show rate of 1.9% as compared to 3% prior
2,116 X 1.1% → reduce by 23 no shows
Revenue gain: 23 X $125 = $2,875

Cost savings from…

Interactive Patient Reminders - reducing phone call reminders & confirmations
2,116 X 4/60 → 140 hours
140*$18 → $2,520

Improved productivity from...

Telehealth Workflows - Eliminated the WebEx and related complexity

Opportunities (waiting on client readiness)
Online Payments - Increase Cash Flow
Self Service Chatbot and Published SMS number

Ongoing sustainability from...

Enhanced Web Presence -
Patient Campaigns
- Retaining Patients
Recalls - For follow-ups

Other Revenue Opportunities from...

RPM
AWV (pending Epic upgrade)


ROI on Monthly basis...

Total Value Delivered: $6,500 + $2,875 + $2,520 → $11,895
Total KCFMC Monthly Costs: $1,250
Total Staff time per month (due to certain gaps in Epic interface - being worked on): 40 hrs at $18 per hour : $720

ROI =($6,250 + $2,875 + $2,520)/($1250+$720)

= (11,895-1970)/1970

= 503%





Notes:

Revenue Drivers:

Online Presence
Physician Profiles
Reviews
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.