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Island Dermatology - Integration Plan B


IVR Capability & Chat Self-Service Capabilities - Online Consult (generic with no dates and times), Referral Request, lab request, medication refill, & other request



Requirements:

Need existing patient database, so the system can intelligently interact with the user;


What we need:

Daily CSV import of existing patient’s data

MRN, First Name, Last Name, DOB, Address 1, Address 2, City, State, Zip Code, Date of Last Visit, Status



Post Visit Surveys


Need patients seen in the week, including the following

First Name, Last Name, Cell Phone, Email, & Dr’s name they have seen, Date of the visit


Pre-Appointment Reminders


Not Possible without the interface



Next Steps:

Ask Kristina and Dr. Nami to get the XLS or CSV with the following format.

Operationalize it so the office staff can upload the files daily or send it to Steer for further processing






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