A note on Hard to Copy
A note on DHM
10x better is to Delight our customers in Hard to Copy and Margin Enhancing ways
To keep in mind →
in Delightful, Hard to Copy & Margin Enhancing ways”
1. Key Problem Statements
These are problem statements that emerged from the Retros that we will aim to tackle and build strategies for
NewProblem Statement (New ✨)
2. Themes
Themes are our high-level Objectives or Strategies to help us chase our NSM in DHM ways. They must also address the problem statements listed above.
Objectives (can be qualitative)