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Open tickets

This dashboard contains all open tickets across the team.
Assign Tickets
Jamie's Tickets
Eric's Tickets
Katy's tickets
Other charts could show different variables across a given time period.

Pro-tip:
Use automations
⁠
to email this page to a manager or the team on a weekly basis.

Count, Status & Urgency of Open Tickets

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Pro-tip:
conditional format
⁠
to easily spot high priority and/or urgent items.

In the table below, items in Red are urgent (urgency=5) and have not been updated in over a day.
Urgency:
​
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Status:
Not Assigned
+5
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Open tickets
Status
Bug or Question
Urgency
Person Assigned
Last update
Name
Description
Not Assigned
2
Question
2
Urgency: 2
​
12/7/2022 4:37:46 AM
Severus Snape
How do I get a refund?
Urgency: 1
​
12/7/2022 4:37:46 AM
Harry Potter
How do I sign up for a subscription?
Assigned
1
Bug
1
Urgency: 2
Jamie Fall
12/7/2022 4:37:46 AM
Dak Prescott
The image on page 2 isn’t loading
In Progress
4
Question
3
Urgency: 3
Katy Turner
12/7/2022 4:37:46 AM
Jason Witten
How do I sign up for the event next month?
Urgency: 2
Jamie Fall
12/7/2022 4:37:46 AM
Dumbledore
How do I volunteer for an event?
Urgency: 2
Eric Stallman
12/7/2022 4:37:46 AM
Ezekiel Elliott
How do I learn more about the event next week?
Bug
1
Urgency: 5
Katy Turner
12/7/2022 4:37:46 AM
Hermione Granger
The page crashes every time I load it
On hold
3
Question
1
Urgency: 5
Eric Stallman
12/7/2022 4:37:46 AM
Dan Marino
How do I speak with our account rep?
Bug
2
Urgency: 5
Jamie Fall
12/7/2022 4:37:46 AM
Ron Weasley
I am getting a 404 error
Urgency: 2
Eric Stallman
12/7/2022 4:37:46 AM
Lamar Miller
The image isn’t loading
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