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Katy's tickets

Tickets assigned to Katy, ranked in order of urgency.

Instructions:

After viewing the ticket details, scroll to the Email Update to draft text that will be sent to the submitter. Then click the button to send an email with that text.

Update the status as appropriate.

Pro-tip: Use a

table filter⁠

or the

control⁠

below to only show tickets that have not been closed out.

Status:

Not Assigned

⁠

Ticket ID: 5

Urgency: 5

Ticket ID: 14

Urgency: 5

Ticket ID: 13

Urgency: 3

Status

In Progress

Urgency

Urgency: 5

Bug or Question

Bug

Tags

404 message

Ticket Create Date

8/5/2021 12:51:51 PM

Last update

12/7/2022 4:37:46 AM

Description

The page crashes every time I load it

Screenshots

Name

Hermione Granger

Phone number

Hermione@hogwarts.com

Preference

Internal Notes

Connected with an engineer to get feedback

Email Update

Hi Hermione, in response to your ticket, can you try clearing your cache and reloading the site again?

Email the submitter

Close Out Ticket

Close ticket out

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