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Eric's Tickets

Tickets assigned to Eric, ranked in order of urgency.

Instructions:

After viewing the ticket details, scroll to the Email Update to draft text that will be sent to the submitter. Then click the button to send an email with that text.
Update the status as appropriate.

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Status:
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Ticket ID: 10
Urgency: 5
Ticket ID: 11
Urgency: 2
Ticket ID: 9
Urgency: 2
Status
On hold
Urgency
Urgency: 5
Bug or Question
Question
Tags
sales
Ticket Create Date
8/5/2021 2:19:10 PM
Last update
12/7/2022 4:37:46 AM
Description
How do I speak with our account rep?
Screenshots
image.png
Name
Dan Marino
Phone number
5454545899
Email
Preference
Call
Internal Notes
No rep listed in salesforce
Email Update
Email the submitter
Email the submitter
Close Out Ticket
Close ticket out
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