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Collect, Assign, Track & Answer Questions or Bugs
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Assign Tickets

Quickly see how tickets are distributed across the team, and assign or adjust any.
The view can be filtered to show only unassigned tickets, too.

Pro-tip: Use
automations and the Slack pack
⁠
to notify a team member whenever a new ticket has been assigned to them.
Assigning New Tickets
9
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2
Not Assigned
Question
Urgency: 2
12/7/2022 4:37:46 AM
How do I get a refund?
Not Assigned
Question
Urgency: 1
12/7/2022 4:37:46 AM
How do I sign up for a subscription?
Katy Turner
3
In Progress
Bug
Urgency: 5
12/7/2022 4:37:46 AM
The page crashes every time I load it
Completed
Bug
Urgency: 5
12/7/2022 4:37:46 AM
I cannot log into my account
In Progress
Question
Urgency: 3
12/7/2022 4:37:46 AM
How do I sign up for the event next month?
Jamie Fall
3
On hold
Bug
Urgency: 5
12/7/2022 4:37:46 AM
I am getting a 404 error
In Progress
Question
Urgency: 2
12/7/2022 4:37:46 AM
How do I volunteer for an event?
Assigned
Bug
Urgency: 2
12/7/2022 4:37:46 AM
The image on page 2 isn’t loading
Eric Stallman
3
On hold
Question
Urgency: 5
12/7/2022 4:37:46 AM
How do I speak with our account rep?
In Progress
Question
Urgency: 2
12/7/2022 4:37:46 AM
How do I learn more about the event next week?
On hold
Bug
Urgency: 2
12/7/2022 4:37:46 AM
The image isn’t loading
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