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Building a team Q&A with Coda AI

Coda helps teams of all sizes with knowledge management. Explore
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Tips

If you have relevant context in your doc, and are building your Q&A from scratch, ask Coda AI to help. You can @ reference the relevant pages or tables in your prompt.
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Ask Coda AI to craft an answer: if you can’t immediately find your answer in your team’s knowledge base, ask Coda AI to help you create one. Once AI has generated an answer, you can edit it before adding to the
Q&A
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. (You can also have Coda AI create a new version by pressing the refresh button in the cell.) If you want to share this answer externally, press the button to copy the text to your clipboard.
Ask AI to tag your Q&A: if you already have a set of questions and answers, import them into Coda, add a list of tag options, and AI can apply these tags to each row— you can also edit or change these.
Keeping your data fresh: encourage your team to re-verify answers and indicate if an answer helped. This will help you learn what questions are being asked most frequently.
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1
What is Coda?
Coda is an all-in-one document editor that combines the functionalities of spreadsheets, databases, and project management tools.
7/3/2023
Re-verify
3
AD
Adam Davis
About Coda
2
What is an Editor in Coda?
Editors will be able to experience all the building blocks of the doc — making sections, adding tables, constructing formulas and buttons, adding Packs and Automations, etc.
7/20/2023
Re-verify
6
AC
Alan Chowansky
Roles / organization
About Coda
3
How does Coda charge for its services?
Coda charges only for the users who create docs. For those who edit or view docs, there is no charge.
7/12/2023
Re-verify
7
BD
Buck Dubois
Pricing
4
What are the pricing plans for Coda?
Coda offers different pricing plans depending on the needs of your team. For more information, contact the sales team.
6/27/2023
Re-verify
FM
Felix Marlin
Pricing
5
What features are included in each Coda plan?
The features included in each Coda plan vary, but they all offer the core functionalities of the all-in-one document editor, as well as different levels of access and sharing capabilities.
6/14/2023
Re-verify
7
JB
James Booth
Pricing
6
Can I use Coda for project management?
Yes, Coda can be used as a project management tool, as it offers functionalities such as task tracking, team communication, and deadline reminders.
8/3/2023
Re-verify
3
AD
Adam Davis
Use cases
7
Is Coda easy to use?
Coda's interface is designed to be intuitive and user-friendly, with drag-and-drop functionalities and pre-built templates to make getting started easy.
8/18/2023
Re-verify
AC
Alan Chowansky
About Coda
8
Can I integrate other tools with Coda?
Yes, Coda offers integrations with a variety of tools such as Google Drive, Slack, and Trello, as well as custom integrations through Zapier.
7/3/2023
Re-verify
BD
Buck Dubois
Integrations
9
What kind of support does Coda offer?
Coda offers a knowledge base, community forum, and email support to help users troubleshoot any issues they may encounter.
7/28/2023
Re-verify
FM
Felix Marlin
About Coda
10
Is my data secure with Coda?
Coda takes data security seriously and offers features such as two-factor authentication, password policies, and audit logs to ensure your data is safe.
7/3/2023
Re-verify
JB
James Booth
Privacy/security
11
Can Coda be used for personal projects?
Yes, Coda can be used for personal projects as well as for business purposes.
7/3/2023
Re-verify
7
AD
Adam Davis
Use cases
12
Is Coda available on mobile devices?
Yes, Coda offers mobile apps for iOS and Android devices to enable remote work and collaboration.
7/3/2023
Re-verify
AC
Alan Chowansky
Mobile
13
What is a “Workspace”?
A workspace is the home for you and your team in Coda. Doc Makers and Editors can organize docs into folders within a workspace and can see all members of that workspace for easy sharing. For administrators, this is the place where you’ll configure your team’s settings and manage your account.
8/4/2023
Re-verify
3
BD
Buck Dubois
About Coda
Roles / organization
14
What is a “Doc Maker”
Doc Makers can create and manage docs and workspaces. Specifically—in workspaces, Doc Makers have the power to create new docs, create and manage folders, etc. Within docs, Doc Makers can administer things like changing the title and icon, adjusting the timezone, configuring doc and section locking, etc. Editors will be able to experience all the building blocks of the doc — making sections, adding tables, constructing formulas and buttons, adding Packs and Automations, etc.
8/17/2023
Re-verify
FM
Felix Marlin
Roles / organization
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