How to Migrate PST Files to Shared Mailboxes Office 365 ?

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Shared mailboxes can be used by organizations in Office 365 to handle team communication, service requests, sales queries, and emails related to different departments. When moving old Outlook data, the requirement may come for PST files to be imported into these shared mailboxes.

However, migrate PST files to shared mailboxes Office 365 can be complicated, particularly with large numbers of PST files, huge mailbox sizes, and/or complex folder structure. In this article, we will learn about the techniques that should be used for migration of PST files to Office 365 shared mailboxes. Along with how a good PST to Shared Mailbox migration software can make the task easier.

What is a Shared Mailbox in Office 365?

Microsoft 365 shared mailbox is a mailbox type which can be accessed and managed by multiple users at the same time. It helps team members to communicate, send, and receive any document to emails from a common email address such as:

support@company.com

info@company.com.

Why Migrate PST Files to Shared Mailboxes?

There can be several reasons for importing PST files into a shared mailbox, such as:

All archive emails centralized

Business communication history preserved

More team collaboration when needed

Compliance and audits maintained

No PST files locally used

Secure email management in Microsoft 365

Migration of PST to Office 365 shared mailbox solves all above problems. Once PST successfully imported into the cloud then users can be accessed by anywhere from any device.

Prerequisites Before You Begin

You have a Global Administrator or Exchange Administrator access in your Microsoft 365.

If a shared mailbox already exists that good otherwise it is created before starting the importing PST file process.

Make sure PST files are healthy and accessible in manual methods.

Ensure the target mailbox has enough space for the PST file.

Import PST to Office 365 shared mailbox with stable internet connection.

Method 1: Upload PST to Shared Mailbox using Outlook

This method is fine for small PST files (less than 2 GB). It is an inbuilt method that needs users to have access to a shared mailbox.

Process 1:

Open Microsoft Outlook.

Click on File >> Add account. Now add the Office 365 account that has access to the shared mailbox.

Provide login details and ensure the shared mailbox appears in Outlook.

Process 2:

Click File > Open & Export > Import/Export.

Select Import from another program or file.

Choose Outlook Data File (.pst).

Browse and select the PST file.

Select the shared mailbox folder as the destination.

Start the import process.

Method 2: Import PST to Shared Mailbox via Network Upload Method

Network Upload Method is a native way of Microsoft 365 and it is used for migrating huge amounts of data. This approach works with Microsoft Purview, upload PST into Azure and many other steps that require high technical knowledge.

Overview of this process:

Create a user in Microsoft admin center and assign Admin role permissions.

Go to Microsoft purview >> Data Lifecycle Management >> Import a New Job with description.

Now, upload PST and copy the SAS URL then download the Azure tool with the provided link.

Open PowerShell or Command prompt and run some special commands.

Download mapping link by clicking on Azure Azcopy and save it in CSV file format.

Again open Microsoft Purview and upload CSV file then click on validate.

This is an overview of the Network Upload method. If you want to go with this method and know the complete step-by-step process. Then go with

migrate PST to Office 365⁠

Method 3: Migrate PST to Shared Mailbox using Automated tool

Organizations prefer to use a professional trusted solution that manages multiple PST files or large mailbox migration. MailsDaddy

PST to Office 365 Migration tool⁠

is a powerful tool that can directly import PST files to Office 365 shared mailboxes. The clean interface allows all users to migrate single or multiple PST files to Office 365 at once.

Some core features:

Directly Import emails, contacts, calendars, and other data to O365.

Migrate PST to Exchange with secure authentication.

Offers Incremental migration option which helps to skip duplicate data.

Maintains original formatting and folder structure.

Works with large and multiple PST files.

Compatible with all editions of MS Outlook PST files.

Transfer PST files into Primary, Shared, In-Place Archive, and Group mailbox.

Working process of PST to Office 365 Migration tool

First, download the software from the mailsdaddy and install them in your system.

Go to the Open File button and add the PST files/folders.

View entire mailbox content of PST file before starting migration. It is optional.

Click on Migrate and choose the folders which you want to import.

Now, select mailbox items, shared mailbox as export option, and log file location.

Choose the mode between automated or manual. Automated do all the verification automatically while manual requires creation of tenant id, client id and secret value.

Enter the target email address and start the migration.

After completion, you will receive a confirmation message.

Conclusion:

The process of migration of PST files into Office 365 shared mailboxes enables companies to streamline their email data and facilitate teamwork. Although the migration process is possible through Outlook and the native Microsoft import feature, it usually takes a lot of time and knowledge.

The tool that will save your time and efforts in this regard is MailsDaddy PST to Office 365 Migration Tool. It not only supports direct migration to shared mailboxes but also maintains the data integrity of the mailboxes.

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