Welcome to Juan Rafael Lopez's Product Management Services
Are you looking for a seasoned product executive with a track record of success in launching products and scaling businesses? Look no further than Juan Rafael Lopez.
With over 10 years of experience managing agile product and experience design teams, Juan has helped numerous companies increase revenue and improve customer satisfaction. He is an expert in strategy, product management, UX design, user research, and design thinking, and he is fluent in Spanish.
Juan has held leadership positions at multiple companies, including Validately, UserZoom, MaestroQA, and TheLadders. He has managed teams of product managers, designers, and researchers, and he has launched and scaled numerous products to success.
At Validately, Juan helped double the company's annual recurring revenue from $5M to $10M in just two years post-acquisition. He also improved the company's Net Promoter Score (NPS) from -50 to +40 in the first year by removing poorly designed and poorly used features.
At UserZoom, Juan integrated two critical company integrations with cross-functional and cross-company teams, resulting in increased customer satisfaction from 30% to 70% in the first six months. He also helped define the company's vision and strategic industry opportunities, partnering with executives to facilitate workshops and position the company in the market.
In addition to his experience in product management, Juan is also a Professor of UX and Analytics at Columbia University. He has taught graduate students in the Advanced Analytics program, focusing on research, UX design, and prototyping of applications used to analyze data, solve business problems, and create strategic value.
Education and Activities
Juan holds a Master of Science degree in Industrial Engineering and Operations Research from Columbia University and a Bachelor of Science degree in Electrical and Computer Engineering from Carnegie Mellon University. He has received five awards for individual and team efforts in UX design and user research.
Juan is also involved in various activities and interests, including a patent-pending research software, remote moderated research, and career mentorship with GrowthSpace. He is an advisor at Development Guild and a board member at The Brownstone School. He has also won Comedy Hack Day.
If you're looking for an experienced product executive to help launch and scale your product, contact Juan Rafael Lopez at