User needs & Pain points
User needs backend tables
As a user types
As
Source
1
Type of user
Report 1 from client
There are no rows in this table
Who is user types
Who
1
A type of user who does this
There are no rows in this table
So That outcomes
So That
1
I have the knowledge I need to do X
There are no rows in this table
Source of information
Source
URL
1
Report 1 from client
There are no rows in this table
User needs categories
Answer categories categorisation
User needs overall category
1
User needs category 1
User needs category 2
There are no rows in this table
User needs overall category
Overall user needs categories
1
User needs category 2
There are no rows in this table
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