User Research template for publication
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User Research template for publication
Select a user:
USR003
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Create interview
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Today's interviews
8
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User you're about to talk to
8
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Unique ID
Interview date and time
Name
Email
Role or other user characteristic
Job title
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User Segment/Type
To be rescheduled
User segment sub-type
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Notes
Transcript used
Transcript typed up
1
USR003
Thu, Jul 8, 11:00 AM
Billy Biggs
billybiggs@biggs.net
Role type 3
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User type 2
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Introduction

I’m <name> and I’m a user researcher and with me is <name>, and I will guide you through the next 45 to 60 minutes while my colleague takes notes.
We are conducting research on...
[If there’s an observer] As you look at the screen, you will see there is another person on the call, their name is <observers name> and they will be listening in to what we say, but they may not be asking any questions. They are involved in the project, and they are helping me by writing down notes, based on what we discuss.
We’re going to start off with some general questions about yourself. To help with this we may ask you to share your screen if that’s okay.
[Tasks] As you work through the tasks, I’m going to ask you as much as possible so try to think out loud: to say what you’re looking at, what you’re trying to do, and what you’re thinking.
You’re not being evaluated in any way. We’re not looking for any particular answers, and we’re not testing your ability.
We’re interested in all your feedback – positive, negative or neutral. Nothing you say will offend us, so please feel free to be open and honest with your feedback.
Permissions
With your permission, we’d like to take a screen recording and voice recording of the session. This will only be used for our own purpose to check back and ensure we have accurately captured your views and will not be used outside of our team.
If you want to take a break or stop the session at any point, just let me know.
Do you have any questions before we start?
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Transcript used:
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Interview transcript
6
Search
Unique ID
Question number
Interview question
Answer (JR)
Paraphrase/summary
Question category
Question section
Transcript used
User's Segment
1
USR003
1
Can you confirm your name and role?
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Background
A
User type 1
Stakeholder
Round 2
User type 2
2
USR003
2
Can you tell me a little bit about....
Erat pellentesque adipiscing commodo elit at imperdiet. Ac tincidunt vitae semper quis lectus. A scelerisque purus semper eget duis. Sapien pellentesque habitant morbi tristique senectus et netus et malesuada. Aenean euismod elementum nisi quis eleifend quam adipiscing. Tellus id interdum velit laoreet id donec. Pulvinar mattis nunc sed blandit libero volutpat sed cras ornare. Lacinia at quis risus sed vulputate. Enim nec dui nunc mattis enim ut. Id consectetur purus ut faucibus pulvinar elementum.
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Background
A
Stakeholder
User type 2
3
USR003
4
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Background
A
User type 1
Stakeholder
Round 2
User type 2
4
USR003
30
Thank you for your time. Is there anything else you’d like to add, or any thing you’d like the team to know? 
Erat pellentesque adipiscing commodo elit at imperdiet. Ac tincidunt vitae semper quis lectus. A scelerisque purus semper eget duis. Sapien pellentesque habitant morbi tristique senectus et netus et malesuada. Aenean euismod elementum nisi quis eleifend quam adipiscing. Tellus id interdum velit laoreet id donec. Pulvinar mattis nunc sed blandit libero volutpat sed cras ornare. Lacinia at quis risus sed vulputate. Enim nec dui nunc mattis enim ut. Id consectetur purus ut faucibus pulvinar elementum.
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Round up
Z
User type 1
Stakeholder
Round 2
User type 2
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