Utilization
Utilization

Utilization is a calculation of how busy your team is with client work, calculated by a % of time you're working with a client.

Utilization = Billable Time / Available Time

Most agencies will shoot for a utilization rate of ~85% for most roles. Meaning, staff is doing billable, client work for 85% of their time. Anything below that, and you may not be covering their salary with client revenue. Above that and there isn't room for casual collaboration, space, and sanity.

Task Status:

01 Pending

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Chart of Tasks