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Possible add ons
In blue - NEW
In green - already demo’ed
Weekly digest for leadership
Send a weekly recap to leadership of key metrics such as # of feedback submitted by sales engineer, top feedback areas reported this week, & feedback trends.
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Reminder bot - nag people to submit feedback
Automation to remind sales engineers who have not submitted feedback to do so.
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$100 voting on feedback quarterly
A great ritual to inform planning. Have a session with the SEs to have them complete $100 voting to start prioritizing which feedback is most important to act on.
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✨ AI insights over the past month/quarter
Summarize all feedback over a specific time period to spot trends & proactively respond to new themes emerging.
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✨ AI auto categorize product area & feature request
Allow AI to take a first stab at linking each piece of feedback to the right feature request. Then confirm it during triage.
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SE Leaderboard
Add gamification via a leaderboard to encourage sales engineers to submit more feedback.
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Auto detect feedback from sales call recordings
Integrate your sales calls recording tool (gong) and acces transcript within Coda. Allow our AI to automatically detect pieces of feedback and suggest new feedback items for triage.
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✨ AI insights of feedback per feature
Summarize feedback for a specific feature thanks to AI. You can even work with Coda brain to ask for recommendations!
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✨ AI insights of feedback per product area
Summarize feedback for a specific product area thanks to AI. Add granularity, timeframe to make planning easier for PMs.
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