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Customer Feedback Tracker
How to create a customer feedback tracker your PMs will use
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Quarterly Planning

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Business Platform Planning

Customer feedback and trends from the past quarter

Support Summary

Here you can summarize the high-level takeaways and observations from this quarter’s feedback

In-Person Feedback Summary

A summary of all in-person feedback
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Data

Top BizPlat Tags
3
internationalization
0
performance
2
referrals
2
billingupgrade/downgrade
0
security/privacy
0
login
0
change account email
0
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All BizPlat Tags (Past Quarter)
14
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BizPlat Themes & Tags

All BizPlat tags, manually categorized into themes
Theme
Tag
Summary
Importance
Feature Area
View Conversation
Date Received
Icon/emoji requests
1
performance
User’s doc was slow with 10000000 rows
performance
Open
11/10/2020
Gantt customization
1
performance
User’s doc was slow with 10000000 rows
performance
Open
6/11/2020
Mobile
1
referrals
Better referral upgrade experience on iOS and Andriod.
billing
Open
8/13/2020
Publishing
1
referrals
Get rid of $500 credit limit for Coda referrals
billing
Open
11/10/2020
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