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Spendflo Procurement Handbook
Communication Templates
Last edited 300 days ago by Jimmy Hallsworth
Templates
Touchpoints
Bucket
Stakeholder
Links
Touchpoints
Bucket
Stakeholder
Links
1
Request Acknowledgement
Acknowledgement Mail
Cx
2
Approval Awknowlegment
Acknowledgement Mail
Cx
3
Legal approval Acknowledgement
Acknowledgement Mail
Cx
4
Infosec approval Acknowledgement
Acknowledgement Mail
Cx
5
Savings Calculation Approval Acknowledgement
Acknowledgement Mail
Cx
6
Request for business approval
Approval Mail
Cx
7
Request for status on the business approval
Approval Mail
Cx
8
Request for decision on the options proposed or on way forward for Blockers at hand
Approval Mail
Cx
9
Mail to nudge the SPOC to get a response from another POC whom we are not in touch with
Approval Mail
Cx
10
Request for status on the legal approval
Approval Mail
Cx
11
Legal Approval Mail
Approval Mail
Cx
12
Approval confirmation mail
Approval Mail
Vendor
13
Savings Calculation Approval
Approval Mail
Cx
14
Deal Closure Mail
Celebratory Mail
Cx
15
Deal Closure Mail - To Vendor
Celebratory Mail
Vendor
16
Mail Thread Closure email
Closure Mail
Cx
17
Mail Thread Redirection Mail
Closure Mail
Cx
18
Loop Closure Mail
Closure Mail
Cx
19
Closure email
Closure Mail
Vendor
20
Mail for Stuck Approval
Escalation Mail
Cx
21
Mail for Unresponsive SPOC
Escalation Mail
Cx
22
Mail for unresponsive Vendor SPOC - To Vendor
Escalation Mail
Vendor
23
Mail for unresponsive Vendor SPOC - To Cx
Escalation Mail
Cx
24
Infosec Approval Mail
Infosec Approval Mail
Cx
25
Strategy - Advisory Mail
Intel and Insights
Cx
26
Alternatives - Advisory Mail (suggest tools, savings estimate, POC availability)
Intel and Insights
Cx
27
Vendor Intro mail via Cx
Introduction Mail
Vendor
28
Vendor intro mail direct
Introduction Mail
Vendor
29
Negotiation Updates (Vendor call MOM and Cx Asks)
Procurement Updates
Cx
30
Sharing the intermediary first negotiated quote mail
Procurement Updates
Cx
31
Sharing options post final negotiations
Procurement Updates
Cx
32
Proposed Offer Mail
Proposed Offer Mail
Cx
33
Request for Quote - Vendor
Request for Details
Vendor
34
Request for Business Use Case - In-Negotiation Tools
Request for Details
Cx
35
Request for Business Use Case - New Opportunities Probing
Request for Details
Cx
36
Request Business details for Vendor registration purposes
Request for Details
Vendor
37
Request Business details for Order form preparation purposes
Request for Details
Cx
38
Getting Requets
Request Intake
Cx
39
Follow - up on getting Requests
Request Intake
Cx
40
Getting Requets early (<30days)
Request Intake
Cx
41
Request for status on Signatures
Status Check Mail
Cx/Vendor
42
Request for Status on Initiation of document for Electronic Signatures
Status Check Mail
Cx/Vendor
43
Request for Meeting - Vendor
Transaction Mail
Vendor
44
Request for Meeting - Cx
Transaction Mail
Cx
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