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Jess Hancock ⋅ Tableau and Alteryx Expert
I am a creative yet critical thinker with almost 5 years of experience in data analytics. I create robust, purposeful products that focus on the user experience
“The data quality dashboard is arguably the best product we have delivered [...] it is down to Jess’ expertise and skills for creating such a beautiful product.”
Seth Cooke, manager at Techmodal ⋅ Feb 2022
I am an accomplished business intelligence analyst who aspires to make people’s working lives easier and more rewarding through the sensitive, purposeful and coherent application of data. My skills bridge the gap between engineers and end users: I transform data into information. Through my work, decision-makers take actions they can be confident in.
I communicate empathetically yet assertively to get to the heart of key business needs, efficiently wrangle data using ETL processes, and develop insightful, actionable dashboards for data scientists and C-suite executives alike. I present and document my work with enthusiasm, clarity and detail to engage stakeholders and ensure product reliability and longevity. 3.5 years of consulting experience at The Information Lab — one of Tableau’s most prestigious long-term partners — has made me adaptable. I can work with varied data stacks and data maturity levels, and build strong working relationships in casual and corporate environments.
Recent Roles
Tableau Developer
Customer Insights team at Ralph Lauren
🕓 Jan 2024 → present
Technical Reviewer / Co-Author
‘Tableau Certified Data Analyst: The Complete Guide’ for Packt Publishing
🕓 Nov 2023 → Jan 2024 ⋅ 3 mo
Senior Consultant
The Information Lab Ireland
🕓 Jul 2022 → Dec 2023 ⋅ 1 yr 5 mo
Clients incl. Primark ⋅ KPMG ⋅ PHX Pharmaceuticals Ireland ⋅ Inogen ⋅ Surfers Against Sewage
Tableau / Alteryx Consultant
The Information Lab UK (Data School)
🕓 Feb 2020 → Jun 2022 ⋅ 2 yr 4 mo
Clients incl. Nike ⋅ Coca-Cola EU Partners ⋅ HSBC ⋅ Grant Thornton ⋅ BAE Systems Security Cleared
Project Spotlight » Excel to Tableau migration for renowned retailer
Primark
In this project, I lead the technical switch from Excel to Tableau for ~ 7 distinct teams
Key skills Rapid yet accurate dashboarding ⋅ Blending unfamiliar datasets ⋅ Explaining complex concepts simply and clearly
Key analytics Sales KPIs within and between departments ⋅ Identification of high-risk inventory ⋅ Financial reconciliation
Feedback Senior management stated the work “had achieved more in 6 weeks” than previous actions had in a year for the adoption of Tableau, technically and culturally
🕓 Nov 2023 → Dec 2023 ⋅ 6 weeks
Key Skill » Tableau Report Development
GREATEST MEASURABLE RESULT » BAE Systems
£8m saved: Optimising development of the UK’s next-gen fighter jet
🕓 Apr 2021 → Jan 2022 ⋅ ~ 8 mo,
Brief Develop a suite of dashboards to manage the manufacturing of a prototype ‘Tempest’ aircraft
Solution 5 priority-focused parts-tracking dashboards were developed to highlight manufacturing risks — such as failed tests, missing parts, or staff shortages — and therefore prevent expensive mistakes and delays
Result Total savings over 5 years estimated at ~ £8 million in direct costs alone. Saved hundreds of hours of engineers’ time each week by replacing tedious manual look-ups, improving satisfaction as well as productivity
Key skill Gathering data requirements from stakeholders to build new database views alongside data engineers
MOST INTERACTIVE » Surfers Against Sewage
A gamified tool for schools to help ditch plastics
🕓 Jul 2023 ⋅ 5 days Screenshots available
Brief Create an engaging dashboard prototype for schools enrolled in SAS’s anti-pollution programme. The tool should celebrate progress to date, encourage further action, and make students feel part of a wider community
Solution Students are engaged with playful aesthetics and personalised text in a ‘scrollytelling’ style dashboard (long-form, with narrative elements). Context keeps kids invested. Their school is placed in friendly competition with others — who’s right ahead, or just behind? — and nearest neighbours are shown on a visually appealing map
Key skill Complex calculations using sets and parameters — essential to limit the dashboard to relevant schools only and avoid unsightly default behaviours for missing or outlying values
Building in Tableau Prep
Comfortable developing and troubleshooting workflows: have produced goal-oriented outputs for 3 clients
MOST IMPACTFUL PROJECT » luckyvoice
Informing marketing strategy with brand-new analytics in Prep
🕓 Nov 2020 → Dec 2020 ⋅ 6 weeks
The problem User behaviour analysis was required, but source data was too large to use directly and beset with quality issues such as duplicates and erroneous records
Key skill Advanced data transformations in Tableau Prep such as ranking and the use of custom SQL to facilitate complex connections
Using Tableau Server
Working knowledge of key features and best practices: have hosted and managed reports on Server for 5 clients
MOST AMBITIOUS PROJECT » University of York
Taming an untidy Tableau Server with a dynamic visual ‘Portal’
🕓 Feb 2022 → Mar 2022 ⋅ ~ 8 weeks
The problem Reports had low engagement rates, in part due to Tableau Server’s intimidating size and complexity
Key skill Knowledge of permissions, particularly when conflicting rules are set, in order to protect sensitive data
Other relevant experience
Advanced Alteryx
Certification + 3 yrs of workflow development experience
🕓 Re-issued May 2023
I am familiar with data staging and adept at ‘Extract Transform Load’ processes.
2:1 design degree
Visual communications, Loughborough University
🕓 Graduated Jul 2019
A design background informs my iterative, highly personalised approach to dashboarding.
Entry-level Python
PCEP™ certification
🕓 Achieved Dec 2022
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