These two links are setup with a card view. They will link to the subpages in this section.
This is your home base for onboarding so you know where to go and what to do each day. In this section you have two pages that you’ll primarily use:
Week by Week Overview
Week 1 is all about getting acquainted with Coda. There are a few action items to start getting you familiar with the Customers Org and the CSM team, but mostly spend this week on your NHO activities!
Our Customer Champions speak with customers all day long, so what’s a better way to start interacting with customers and learn about the questions our Customers have than hopping into the support queue!
Onboarding and efficiently training customers is a big part of the job! Take a crash course in onboarding customers by jumping into the Activation queue.
This week is all about preparing to take your own book of business! By the end of this week, you should expect to have some customers in your name.
Ramping up. By the end of this week, you and your manager should have a plan in place to get you to a full book of business.
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