SUMMARY
Senior Product Manager with 6+ years in technology, building and scaling 0→1 products at startups and contributing to platforms used by 3M+ users and generating ₹60M+ in monthly revenue. Proven track record leading cross-functional teams across product, design, growth, and engineering in travel-tech, fintech, and edtech. Led B2C and B2B SaaS initiatives end-to-end — owning acquisition, engagement, retention, monetization and data infrastructure. With a background in Computer Science and growth-driven product strategy, I blend systems thinking, user empathy, and fast execution to deliver high-impact outcomes.
WORK EXPERIENCE
(Visa Platform) | Founding Team | Product Lead | Jul 2022 – Present | Bangalore Led the end-to-end development of Teleport from MVP to scale, growing the business to 1L+ users, ₹3Cr+ monthly revenue, and 10K+ monthly visa transactions. Built and launched 3 full product versions while hiring and managing cross-functional teams across product, design, tech, ops, and growth.
Product Strategy and Development
Built and launched MVP in 2 weeks using no-code tools to validate early demand Designed and shipped 3 full versions of the product over 3yrs: user platform, admin CRM, CMS, dashboards, and whitelabels Led a cross-functional team (tech, design, growth, sales, ops), hiring FTs, interns, and contractors Built a scalable visa application flow powered by a robust CMS, handling dynamic logic and document requirements across 50+ countries. Introduced internal tools for ops teams → built automations that cut application processing time from 15 mins to 2 mins (~87% reduction). Enabled each ops agent to handle 5x more applications per day, reducing per-application cost by an estimated 70% and significantly improving team efficiency Launched a white-label platform for OTAs(,MMT,Travclan)/, opening a new revenue channel and increasing overall revenue by 30% Launched a → helped close the visa application loop 50% faster reducing manual ops and delays from agents end Worked directly with founder on fundraising decks, business ops, and GTM positioning Metrics and Analysis
Sole owner of the data stack → implemented and maintained Metabase, Mixpanel, CDP analytics Built data systems for Sales, Ops, Growth, and Founder to support realtime decision-making Defined and tracked key metrics → onboarding completion, funnel drop-offs, activation rates, cohort retention, and churn across B2B user segments User Research and Empathy
Conducted 250+ interviews across B2C and B2B users; validated flows and messaging Mapped journey gaps, tested UX prototypes, and implemented copy/flow changes to improve engagement
(by smallcase) | Product Manager - Growth Focus | Aug 2021 – Dec 2022 | Bangalore - Remote Tickertape is a new-age investment analysis platform. Led growth-focused product initiatives that drove a 9% uplift in platform traffic and generated 10% of total app traffic through a gamified trading experience. Served as the product lead for Diwali’s Muhurat Trading campaign, resulting in the highest revenue day of the year.
Scaled “Beat the Street” virtual trading game → drove 10% of total app traffic and increased watchlist/stock page usage by 15%. Led discovery for scalable game formats (weekly, monthly, institution-based) Built SEO-optimized listicle pages for stocks and mutual funds → contributed to a 9% uplift in overall platform web traffic Led the discovery of an incentive-driven referral program (₹100 credit / Tickertape Pro access) Diwali Muhurat Trading Campaign → highest revenue day of the year; launched time-based alerts, stock pipelines, and pre-event watchlists Developed and shipped a full notification suite (in-app, push, summary) using MoEngage and internal tools, ran A/B tests to optimize CTR and conversion, and collaborated with growth, and content teams to drive seasonal GTM campaigns. (EdTech Platform) | Product Manager | Jun 2019 – Jul 2021 | Mumbai Led multiple 0→1 product launches across coaching, referral, and internal tools — directly contributing to a 22% revenue uplift and major platform expansion during COVID.
Built and launched a full-stack → increased monthly revenue by 15% Designed and implemented a referral program during COVID → acquired 25K+ users, 8% conversion to paid, resulting in 22% revenue growth Built a for learners, companies, and the B2B team, enhancing communication and visibility, helped 200+ companies roll out 1,500+ offers Shipped key internal tools including LMS, CRM, and reporting dashboards, became the backbone of the , used by 1,000+ coaches and 50,000+ learners Defined product roadmap and GTM strategy in close collaboration with founders/COO Led agile sprints with 10+ developers and 2 designers to deliver high-priority features on time
EDUCATION
, Product & Growth Program Comprehensive program covering acquisition, onboarding, retention, monetization, and growth strategy with a hands-on capstone project.
Lovely Professional University, Punjab
Bachelor of Technology in Computer Science with a minor in Machine Learning | CGPA: 8
SKILLS
Product & Growth: 0→1 Product Development, Roadmapping, Feature Prioritization, User Acquisition, Retention, Referral Systems, Pricing Experiments, SEO, Gamification Data & Analytics: Mixpanel, Metabase, Amplitude, Segment, A/B Testing, CRM Analytics, Funnel & Cohort Analysis UX & Research: User Interviews, Journey Mapping, Prototyping, Copy Testing Tools & Tech: APIs, System Design, Web Development, JIRA, MoEngage, Postman, Notion, Coda Leadership: Cross-Functional Team Building, Sprint Management, GTM Strategy, Stakeholder Alignment
Jayraj Makhar - Senior Product Manager