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James Wood

Experience, accomplishments, interests
I like designing data visualizations, I have a lot of leadership experience, and I love working
Coda... now I want to work

Cover Letter

Work Experience
Digital Health & Care Institute
Jan 2020—May 2020: Scotland
Design Researcher
Worked with team to design service process for NHS patient program. Completed interview evaluations and qualitative analysis of patient feedback. Designed web interactive timeline for project webpage, as well as marketing and web analytics dashboard using FramerX, Tableau, and Google Data Studio.
Bricks & Co
Nov 2018—Jul 2019: Seattle, WA
Research Fellow
Worked with team of engineers and designers to set monthly goals in development of machine learning mobile app. Assisted in user centered design ideation to understand the challenges and experience of LEGO in order to better develop machine learning solutions and improvements to computer vision models.
Boomerang Information Services, Inc.
Mar 2016—Jun 2019: Seattle, WA
Director of Operations
Established west coast operations and service offering in Seattle, overseeing three years of consecutive annual growth. Designed company wide invoice and order management system with Filemaker. Conducted operations research to identify process improvements across various departments. Developed internal website for realtime tracking of revenue, employee performance, expenses, and marketing analytics. Oversaw 10x growth of company while in #2 role.
Boomerang Information Services, Inc.
Jun 2013—Mar 2016: Chicago, IL
Director of Research
Developed research process for service offering across 750+ local jurisdictions. Identified and developed aggressive growth strategy and refined service suite. Hired, trained, and managed eight employees across three departments. Redesigned company website, and conducted client development, acquisition, and marketing. Managed 150+ accounts, and never lost a client.
Glasgow School of Art
Program, date
MDes: Design Innovation, Interaction Design, Aug 2019—Sep 2020
Design research; participatory research; interaction design; engagement tools; data visualization; sustainability design; organizational and service design. President and Founder of Woodworking Club.
Calvin College
Program, date
BA: Political Science, Strategic Communication, Aug 2008—May 2012
Four years Calvin Rugby; two years President of Calvin Democrats; two years Vice President of Amnesty International.
Created with Highcharts 9.3.1SkillSkill LevelExcel & SheetsBusiness StrategyGoogle Data StudioTableauOperations DesignProject ManagementPPT & KeynoteSketchFilemaker ProFramerXSQL012345678910

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