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Accelerate Customer Support with AI overseen by humans at every step
Hallucination-free AI isn't coming any time soon, so rather than take actions itself, our AI pre-fills tools for CX agents to use.
Try our demo and see how much time we can save your support team
Safe to deploy
We never take action without someone’s confirmation.
Incrementally adoptable
Setup scenarios one by one, or parts at a time. Start seeing time savings right away.
Works with your existing Omnichannel. And all your other tools.
We’re compatible with anything in the browser, by taking advantage of our Chrome Extension
Omnichannels
Tools
... and more!
Human oversight for AI
No AI is 100% reliable yet, which is why industry is right to be cautious on adding CX AI. No one wants their company to be misrepresented, or see a customer deleted who wanted to upgrade.
That’s why we never take actions automatically, only prepare drafts for your agents to confirm or revise.
Add scenarios in minutes
Adding new internal tools and new SOPs is easy with our text based editor. Because we work with any browser-based tool, a URL is all you need to get started.
Your brand is better than impersonal email templates
Our AI models tailor responses to the individual customer. We do this by writing high-level email instructions so we don’t get stuck writing the same emails again and again.
built with experience from
See how Omni can speed up
your customer support workflows.
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