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Sales Questions

Sales Queries - External
Date
Generic Or Specific
Country
Monthly Revenue
Strategic Value
Question
Status
Requester
Department
Assignee
Requires External Advice
Answer
Requester Updated?
Department Documentation Updated
Compliance Compass Updated?
18.03.2025
Customer specific
Australia
€660
Low
I've had a couple of queries for a deal i'm working on - 1) If an Australian has international income, can he contribute to the superannuation funds voluntary? if yes, how much is the contribution? 2)Workers compensation insurance is a must for an employee in Aus. However, it's not mentioned in the employer contributions, can you explain why? For the second question, my thoughts are that we cover this ourselves so it's not passed on to the customer, is that right?
Open
19.03.2025
Customer specific
All jurisdictions - CA review
TBC - Looking at multiple employees across 5 countries
High
Hi HR, Jen is just reviewing some comments in our CA that a prospect has made. She's responded to most but asked me to run this one past you first. Jen's comment - 10.2 - (linked to CLause 8 in the Canada addendum) They have deleted 30 days notice. From a legal point of view this needs to go back in. HR and Finance will have their own views on the minimum period of notice we need to terminate, particularly for each territory or be able to provide clear commercial reasoning why we have it at 60 days (and I would appreciate such wording from them!), but I would be querying their removal of this. If someone could give their thoughts on this, that would be great.
Open
24.03.2025
Generic
Netherlands
TBC
Medium
I've taken a look at previous slack messages and found one from January regarding the current status of our visa application process for The Netherlands. What is the latest update on this? Do we have an estimate timeline for when we will be ideally able to support visas in the Netherlands?
Open
24.03.2025
Generic
Canada
€626
Low
I'm speaking with a US company who have a contractor working for them in Canada (Quebex) that they would like to convert to a FTE. The employee is Indian but has a work permit for Canada until 2027, however she needs to be employed by a Canadian company. Are we able to support this worker until her work permit runs out in 2027? The prospect has also sent a copy of her work permit for us to assess. I know we can't sponsor visas in Canada, so I wondered if we could support this due to the individual already having the permit.
Open
24.03.2025
Generic
Ireland
€7557
Low
I've had an inquiry from a company hiring in Ireland for a two year contract in the semi conductor industry. The worker will be a field service engineer working in a clean room doing repair and maintenance. The worker will receive full security training from the company and there is not a high risk with the work. The worker has been in the semi conductor industry for over 12 years. Have we researched whether we can support blue collar work in Ireland yet?
Open
24.03.2025
Generic
Croatia
€5000
Low
Do the boundless Croatia employment agreements have a fixed expiry date? Or are they permanent EAs and we then sign a mutual termination coming up to the 36 month mark? For reference, I tried our ChatGPT bot, and it gave me info on this, but not a clear answer
Open
24.03.2025
Generic
Romania
€2,500 - 5 employees
High
I've asked this question to the compliance compass but as it has a few different ideas, I wanted to check if we've ever assessed this with our lawyers? A prospect needs to hire in Romania indefinitely for 5 workers to begin with but also with more hires in the future. The 36 month limit presented a bit of a blocker as this is a long term project and they don't want to open an entity. They've asked if they would be able to move the employees over to another temp agency after the 36 months or if there are any rules against this? I know in places like France under the portage, this is not compliant, but how does it work with Romania?
Open
26.03.2025
Generic
Germany
€2,100.00
High
I have a prospect has asked if VAT applies on top of our costs. They are a non-profit, funded eV in Germany and do not have a VAT number as a result. Could someone clarify whether VAT applies? Does this fall under reverse charges?
Open
09.04.2025
Customer specific
UK / Australia
€500.00
Low
Strange question, but one from a diligent UK prospect who also had asked if we had licenses in Australia (where EE is moving to) Not sure how to answer this - I assume it's no to the environment policy and yes to the slavery question? " can you please confirm if Boundless has an environmental/ sustainability policy or statement and if you adhere, as an organisation, to the most recent anti-slavery legislation , the ‘ Modern Slavery Act 2015’"
Open
11.04.2025
Generic
Canada
€450.00
Medium
Hi team, I know this has come up before but can't find any threads where we had an answer. A company I'm speaking with have an entity in Canada, but in order to avoid additional set up costs and admin, they'd like to use us instead to hire a candidate in Ontario. Are we able to employ workers in Canada if the customer already has an entity there? I've checked Chat GPT and the Compliance compass and they say yes, but wanted to double check on this as I know it came up previously.
Open
14.04.2025
Customer specific
Ireland
NA
Low
Hi, I wasn't sure which channel this should be for. Patrick from Transcontinenta just booked a sales call as he couldn't find any support. They are a customer and have a payroll specific query for their Irish employee. Could someone reach out to him? <mailto:p.vankesteren@transcontinenta.nl|p.vankesteren@transcontinenta.nl>
Open
16.04.2025
Generic
Mexico
€400.00
Low
Hi HR, I had a first sales call with a company last night who has a deadline to meet. They need to hire an employee in Mexico with the start date of the 28th of April, this can't be amended as it is to backfill a position. Could we meet this deadline for them if they were to have the onboarding call this week? The employee will also be in the US over the next two weeks. Would it be possible to send the agreement to the US for signing?
Open
17.04.2025
Customer specific
Denmark
€1,500.00
High
Can we hire a CEO in Denmark for a customer?
Open
22.04.2025
Generic
Brazil
€150,000.00
High
Hi team, I've had a high touch inquiry for 30+ employees in Brazil. The company are a Chinese labor services company, currently working with BYD, and we are seeking to recruit and deploy local Brazilian workers to their factory in Bahia, Camaçari. Here is an overview of the positions they are looking to fill: 5 to 10 general mechanics – for the installation and maintenance of industrial equipment 5 to 10 high-altitude mechanics – for working at heights, including assembling metal structures and racks 10 to 15 industrial electricians – for installation and maintenance 1 occupational health and safety specialist 1 local translator – familiar with regional laws, customs, and regulations 1 team foreman – responsible for onsite supervision and communication with BYD Can we ask our partner whether we can support this type of work? I'll update the gap analysys once we know. They are looking to onboarding in May-June
Open
22.04.2025
Generic
Germany
€600.00
Medium
Hi team, I had a call this morning with a company looking to hire one person in Germany. They are aware of AUG and have been told by another supplier that there is also a cooling off period they need to provide the employee. Are we aware of any 'cooling off period' as it's not something i've come across? Do we know what the other supplier might be referring to?
Open
24.04.2025
Generic
Germany
€833.00
Medium
Hi team, I sent over a calculation for Germany to a prospect. (I'll attach the calculation I sent in the thread). The prospect has been speaking with other suppliers including Remo-first and comparing our costs and our employer contributions seem to be a lot higher than others. They've come back with some specific questions. Would someone mind answering these for me? - The Supplementary health insurance contribution in your calculations seems not mandatory. - The sick leave contribution seems to link to insurance plans offered by insurance companies, and is needed only when the employer employs less than 30 employees. It helps when the employee takes sick leaves and can cover part of the salary during the 6 weeks that we fully pay the employee. If that is the case, we need to know about the details of this insurance plan, as different vendors work with different insurance companies and ask for different proportion of the sick leave contribution. (Yours seem to be 2.23% and some vendors calculated 1.56%) - I thought the employer contribution to the mandatory benefits should be a fixed proportion, but it seems not. For example, the statutory employer contribution to Krankenversicherung seems to be 7.3%, but your calculation is much lower, at around 4.39%. So are the other insurances. - I learned that the contribution to Unfallversicherung should vary from industries. Your estimate is 1.3% while another vendor calculated 0.33%. I want to know which industry and rate you will use in our case. (This role is to sell nanoparticle analysis instruments to universities and biopharma without manual work)
Open
24.04.2025
Generic
Germany
€833.00
Medium
Hi HR team, Could I ask for some guidance with something? I'm speaking with a prospect wanting to hire a new employee in Germany. They are also speaking with Remo-first who have told them that if they want to offer a new contract to the employee after the 18 months, they can use their other entity to do it, without a cooling off period. For example the customer could start with their US entity for 18 months and then start a new contract with their Singapore entity. I have told them that this is not compliant with German law and provider a detailed explanation why. They have come back to me with this - "About the 18 month's issue, we are just not sure whether different branches are regarded as the same client. In addition, some suppliers who don't have entities in Germany suggest that they would sign with different outsourced partners to renew the contract. I am not sure if this is compliant." Could I ask for some guidance on what to go back with to assure them that the way we are doing it is compliant and that Remo-first are giving them the wrong advice?
Open
24.04.2025
Generic
Expenses in payroll for customers
N/A
Low
A question from a customer. If the customer is issuing an expense reimbursement as a one time payment in our system, should they send us the receipts as proof? Or does Boundless not need a record/copy of the expenses?
Open
01.04.2025
Generic
Finland
€600.00
Low
Prospect inquiring about hiring in Finland to support large client there. But EE will require visa sponsorship. They've been told there is an IT specialist fast track visa that the EE should be applicable for.
Open
28.04.2025
Generic
TBC
TBC
Medium
Hi team, I'm unsure who this question should go to so do let me know if there's another team I should ask. In our sales slide deck we share following a sales call, it breaks down the different employment models available including the risks involved. I'll attach a screenshot of the page i'm referring to, A prospect has come back with a question regarding the EOR risk. - what circumstances would trigger sales &amp; corporation tax liabilities if we engaged Boundless? Does anyone know how I should answer this?
Open
28.04.2025
Generic
Finland
TBC
Medium
Hi team, I've had an inquiry about visa support in Finland. I can see our doc says we haven't explored this before. What do we need to be able to get this assessment? I haven't had a call with the prospect yet so I don't know much about the value of this deal as I don't know salary yet. Their initial inquiry is the understand whether we can support this. Do we have any information at all or would we need to pay for this assessment?
Open
29.04.2025
Generic
Australia
€600.00
Low
Just off an onboarding call. Customer is looking to get EA signed in next 2 weeks, and the EE start date of June 16th Only outstanding question is if that start date allows for a June invoice + payslip, or if it will roll into July instead?
Open
06.05.2025
Generic
Finland
€650.00
Medium
Hi team, Justyna and I just had an onboarding call with a prospect looking to hire in Finland. They asked to see a calculation that reflects the mandatory holiday pay too. Is there any way we can put together this calculation based on the remuneration of 100k per year with the holiday pay for 24 days?
Open
06.05.2025
Generic
Netherlands
TBC
Low
A prospect I'm speaking to wanted to confirm some information in advance. One query was "Maintenance of employees' Highly Skilled Migrant status for residency." I know this is possible through Payse, and we are still waiting response from our application. Are we open to still using Payse for these type of queries? Compliance compass gave me an answer it was possible, but did reference using Payse. But I wanted to be sure before the call
Open
07.05.2025
Generic
Greece
€0.00
Low
Is our Greece calculator for 2025?
Open
13.05.2025
Generic
S.Africa
N/A
Low
Can we sponsor visas or support visa applications in S.Africa by providing an EA/job offer?
Open
14.05.2025
Generic
Germany
600+
High
Hi team, this request is for one employee initially but if this arrangement works, this could be a great opportunity for us. Swot legal are a legal staffing agency based in Europe and they have selected us a partner for any work they do across Europe where we have the available country. Their first requirement is for Germany where they need to send a lawyer to work for Siemens in Frankfurt on a 5 month project. The employee will be an employee of the swot legal agency and placed within Siemens so will not be looked at as a Siemens employee. Can we facilitate this arrangement? There will be many more to follow if we can do this, and the agency want to kick off with it in June.
Open
15.05.2025
No concerns with us sharing our CA with them.
This is fine - we have two firms providing proposals. We'll play them off against each other when we have two quotes and ask them to undercut each other. Whoever comes out lowest we'll go with.
​
​
​
Open
15.05.2025
Generic
Hungary
€3,000.00
High
Hi HR, I just had a sales call with an aviation company starting a project in Hungary where they need to hire Pilot instructors and simulation technicians working on a flight base. This will be 8 hires with 6 being EU nationals and 2 being US nationals. Our country matrix says we can't hire non EU nationals - I don't think there's any way around this but i'd said I'd check as this is really presenting a blocker for them. Does anyone know what their options would be for employing these US nationals in Hungary - is it possible through any EOR? They already have visas so wouldn't need sponsorship.
Open
16.05.2025
Generic
Ireland
€700.00
Low
Hi HR, I have a potential customer waiting to onboard with us. I'm sending out the terms on Monday. They also require visa sponsorship in Ireland and would like to go through this consultation process with us and Fragomen. I have quoted €1,000 as our own admin fee for this visa process, but they would like ballpark figures or indication of costs for Fragomen. Do we have 2025 costs for Ireland we can share? I'll manage expectations that we can't provide a quote, but just give ballpark figures.
Open
19.05.2025
Generic
Belgium
€3,000.00
High
Hi Payroll, I was just doing some calculations on a sales call and the Belgium salary calculator seems inacurate. If I put in a salary of €42,000, the gross annual salary jumps up to €70,000. Is there something wrong with the calculator or is this supposed to happen? I wondered if it was to do with holiday pay or something like that.
Open
19.05.2025
Generic
Belgium
3000+
High
Hi payroll. A prospect is looking at us for 5 employees in Belgium and maybe more in other countries. This is potentially a high value customer. they've sent me a list of what they currently offer their employees in Belgium (they have their own entity but are looking at EOR for timesaving etc). They're asking if we're able to match this or what we need to include as they think some of them are also mandatory but are not included in our calculator. Could someone please take a look at this table and come back to me to let me know if for the lines that are not included in our caclulator, are they not mandatory? And for Insurance, is that a legal requirement that we cover or would they need to arrange that themselves? Could you also confirm on the accounting and legal services, if that's what we cover in our services?
Open
19.05.2025
Generic
Canada
€14,400.00
Low
Inquiry for 2 EEs in Canada Can we support EOR in these Canadian states: Saskatchewan + Manitoba ?
Open
20.05.2025
Customer specific
Blue Collar Workers - Netherlands
€2400 - €4200 p/m
Medium
I've a timely query from a cal just now - Italian company has large client in Amsterdam (<https://tgdcompany.com/es/)> - have 4 EEs' ready to start ASAP, potentially rising to 7 EE in total - agreed fee €600 per month, per EE - EEs are blue collar workers (I've asked them to send me job description) - role is around servicing machinery + lubricating them for client - Perm full time EA - 40 hour a week - 7:30am-3:30pm time I've shared our costs and said that there likely will be additional costs around insurances and Health&amp;Safety She'd like to get them started ASAP (next week if possible - though I pushed back and said we may need a couple of weeks for due diligence) 1) Is this something we can support? 2) do we already have this sort of information prepared in part, from our Total Solutions research, or will this require additional costs + time? 3) if more costs, can you share approx amount, so I can quote the prospect the additional costs, if they want to proceed or not? Thanks and let me know what other info you need and I'l share JD on EEs when I have it
Open
21.05.2025
Generic
Canada
€12,000.00
High
Hi Team, I just got off a call with a staffing company looking to supply candidates for project-based or short-term work to their client across provinces in Canada. My first question is can we support chain hiring in Canada? It says TBC in the country matrix. If we do need to enquire with our lawyers about this - before we do that, I want to be transparent about the work: These will be fixed term contracts ranging between 3-6 months and the candidates will be working part time hours. An average of around 15 hours per week. Primary working location will be remote but they will be visiting clients from time to time. The work is very niche as it's retirees and people who used to work for said companies or industries and now longer do for various reasons, but are asked to come back to projects - these could vary from mentoring, project managers etc, but it's people who already know the business. Is this the type of work we can support or are there blockers due to the contract lengths and the chain hiring? If I am to quote, I will ensure I am quoting our new fixed fee pricing plus offboarding fees given the duration of the contracts. As a first step, could you let me know if this is the type of work we can support?
Open
23.05.2025
Generic
Netherlands, Mexico, The US, Brazil
TBC
High
I had a in person pitch yesterday at a recruitment agencies office. They had some very specific questions, so I thought it would be easier to put them all in this message as they relate to the same prospect. Looping in the right teams for each question. 1) Netherlands - Are we NEN certified? 2) When doing work with Mexico and the US - i.e if the employee is in Mexico and the client is in the US - do we charge VAT? 3)Which city in Brazil does Wide have an entity in? how many cities do they support work in? 4) HR advisory - if we were to provide HR advisory to this agency for the Netherlands and Switzerland, would we be able to provide contracts for white labelling? The work would be hourly/temporary, but it's just the contracts they need rather than EOR. If anyone would prefer different threads for each question, let me know. I just thought it would be easier to keep all the queries together.
Open
26.05.2025
Generic
Netherlands
€1,400.00
Medium
Hi team, I just had a sales call with an employer based in UAE related to two employees in the Netherlands who they need to move to a new EOR as their current EOR has gone into liquidation and stopped paying the employees salaries. Both employees have valid visas until 2029, however both would need just to switch to us as sponsors. I noticed in the Visa doc, we're currently applying to be approved as a sponsor. Is this complete yet? As they don't actually require visas, just the sponsorship switch - can we do this? If not, is this something we could do through Payse? Thanks
Open
26.05.2025
Generic
Netherlands, UK, Sweden, Belgium
€6,600.00
High
Hi HR, I am speaking with a potentially very high value customer. The situation: They currently have entities in The Netherlands, The UK, Sweden, Belgium, France and Germany. They are a travel agency with offices and people working on the ground in these countries as sales agents. They are looking at EOR for admin ease and peace of mind as they're finding managing these entities very difficult and time consuming. They're looking at transferring employees over to us and potentially shutting down the entities. I've suggested using us for The Netherlands, UK, Sweden and Belgium as they don't have restrictions, but that Germany and France should remain on direct employment. They are happy with that arrangement. If we were to employ their workers in the Netherlands, UK, Sweden and Belgium, could we do this if the company already has entities there? The compliance compass says yes but I needed to check this with you first. They may shut them down in future but they'll remain open while they potentially start this project in June/July. Thanks
Open
28.05.2025
Generic
Minimum Pay
€9,000.00
High
What is minimum annual gross salary (including reserve) in France under portage? I asked our AI tool, but it gave me varying answers, mostly under €40,000 - which from what I recall is incorrect this is one of nine EEs from a current prospect. They've asked for calculations for 3 EES in France - €35k based, €60k and €75k. The €35k one is what I have a query on, so I wanted to figure out the min salay we can offer
Open
28.05.2025
Customer specific
Italy Calculator
€9,000.00
High
Do we have an Italian payroll calculator? I though we had made one before? A prospect Rhi + are talking to is looking fro 9 EEs in France, Italy + Germany. 3 EEs per country Salary in Italy is €75k, €40k + €40k Do we have a calculator for Italy or a way to get those 2 cost simlulations? the fee is €500 per month, due to volume
Open
04.06.2025
Generic
Portugal
€600.00
Low
Hi team, I've had a new enquiry for a sales call. They've asked a very specific question i'm not sure on. Can someone please advise? - UK based company with one employee in Portugal. - The employee is a UK passport holder, has right to work and live in EU due to having a wife with a EU passport but is unable to provide documentation to prove this due to delays with immigration authorities and the completion of the family unification article 15 process. - They've asked if we can confirm - that the employee can go on the payroll without providing the documentation as explained above. Thank you
Open
06.06.2025
Generic
Norway
€600.00
Low
Hi HR, I've had a sales call book with an employee for next week regarding Norway. I was about to send an email asking what his role was due to the restrictions in place for project work only, so I used the Compliance Compass to write a brief summary of the work we can support - the compliance compass is telling me that we can support standard ongoing employment in Norway - not just project work. I know this might just be an error, but I wanted to ask if there has been any recent updates for Norway - meaning we can now suppoet more broad roles? Or are the rules still the same and this is just an error?
Open
11.06.2025
Generic
Netherlands
€600.00
Medium
Hi team, I've had another query about sponsorship in the Netherlands - ths last update I saw was from May to say the application had just been submitted. Do we have any more of an idea on timelines at this stage? Thanks
Open
12.06.2025
Customer specific
France
€600.00
High
Hey folks. Peak PEO, a potential EOR partner of mine that would use our services in a number of countries, has reached out to ask if we can help with an "intern". Now, I don't think this person should be an intern, so the question is not only "can we hire an intern", but rather, is there a suitable way in which we can hire this employee in France on a 12-month contract at 20-hours per week? I will share their client request &amp; info on the high level of skills this worker possesses in the thread. As for chain hiring, we're working on the workflows to ensure compliance here, so no worries in this respect. Thanks!
Open
12.06.2025
Generic
Norway
€600.00
Low
Hi team, I had a call today regarding Norway. I explained the rules regarding project work and the types of roles we can employ there. The prospects role is a very unique one. She is the company founder but her role is 'Director of Radical Futures and Regenerative Research'. She's sent me over a job description. Would someone mind assessing it to see if this is something we're able to support under our framework for a Norwegian contract? About the Role At ((Radical Imagination/Amplifying Landback)), I lead global transdisciplinary research and speculative design to envision and prototype climate-resilient, post-carbon societies. My work exists at the confluence of art, conservation, land stewardship, and cultural transformation—bridging the wild edges of imagination with grounded interventions in real ecosystems, communities, and futures. I guide the development of a futures lab and land grant initiative focused on regenerative restoration, collective governance, and narrative infrastructure. Together with an evolving ecosystem of collaborators, I prototype frameworks for desirable, livable climate utopias—integrating storytelling, ecological restoration, and systems design into experimental models of the world to come. Key Responsibilities - Conduct futures-oriented research across climate science, cultural studies, ecological restoration, and design justice - Co-develop the Radical Imagination land grant and its governance, conservation, funding and public engagement strategies - Design and facilitate speculative design workshops, visioning sessions, and place-based gatherings - Design cultural interventions and speculative campaigns that leverage imagination to question extractive systems and model regenerative alternatives (ex: Artists for a work free america) - Translate interdisciplinary insights into accessible publications, films, prototypes, exhibitions, or digital tools - Collaborate with artists, scientists, activists, and technologists to prototype scalable post-carbon infrastructures - Build and steward partnerships with aligned organizations, networks, and land-based initiatives It's also worth noting that this is a nonprofit, there is also a cofounder that will be on our board along with three other people all located in Vermont and funding is located in vermont. They will give out land grants and this person will make art, journalism, ephemera, books about the land projects that they gave the grant money to. As of now, they don't have an official title. But they do have a board, funding and a 501 C 3 Designation in the USA. Could someone let me know if this is a role we can support in Norway?
Open
12.06.2025
Generic
Denmark
Calculator issue
High
There is an error in the Denmark calculator that means cells F9 &amp; F7 are not syncing
Open
13.06.2025
Generic
Mexico
€600.00
Low
Hi HR - Are we able to support employment in Yucatan currently? If not, are we able to have this set up for a company wanting to start the EA from August 15th?
Open
13.06.2025
Generic
Mexico
€600.00
Low
Hey team, I just had a call with a prospect looking to onboard an employee with usin Mexico and they had come questions regarding some of the lines on the payroll calculation. 1)Holiday allowance - 25% - Could you confirm what is this for? 2) Christmas Bonus - Same question, could you also confirm if this is equal to two weeks pay? 3) For any of the employer taxes/retirement funds or other contributions - do any of them have maximum caps regardless of the salary? 4)If an employee wanted to buy additional health insurance herself, is that something we can facilitate? 5)Additional benefits - do we have this as an offering in Mexico? Thanks
Open
16.06.2025
Generic
Netherlands
€600.00
Low
Hi team, i've had a few questions regarding the salary calculations for the Netherlands. Could someone please confirm the following:
Open
17.06.2025
Generic
Brazil
€1,200.00
Medium
Hi payroll, I've had a couple of questions related to the calculation for Brazil. Could you confirm what the following two employer contributions relate to please? FGTS 
 VAT (CSLL + IRPJ + IOF) (is this just standard VAT)?
Open
17.06.2025
Generic
UK
€600
Low
Hi team. I just had a call with an employee relocating to the UK. She's asked if we're able to offer and arrange additional benefits just from the employees contributions, not from the employer as part of her package. Is this something we can do?
Open
17.06.2025
Generic
Portugal
€1,750.00
High
Hi HR, I can't see this anywhere in the country matrix. Could someone confirm if we are able to recognise previous employment in Portugal?
Open
17.06.2025
Generic
Finland
TBC
Medium
Hi team, the visa doc says we have not looked into sponsoring Visas in Finland. Have there been any developments on this? do we know if this is possible and if so, what costs are involved?
Open
18.06.2025
Customer specific
Portugal
€600.00
Low
Is the compliance calc correct that we can support part-time contracts in Portugal?
Open
18.06.2025
Generic
​
€0.00
Low
When creating a CA, what do I put in the "Account funding sum" section?
Open
19.06.2025
Customer specific
Israel
€600.00
Low
Hey - I have a potentially Israeli customer with 1 long-standing contractor to convert to an employee from August 1st. From a risk perspective, what is our stance on doing business with an Israeli company?
Open
19.06.2025
Customer specific
Ireland
€1,100.00
Medium
Hey folks. I have a customer that really wants to know final costs as closely as possible. They want to pay 5% pension to the employees, which I have added to the breakdowns in the thread. 1. Please can somebody check that these calcs are correct? 2. Are there any other potential costs to the employer at this point that may arise from the employment in Ireland? I've noted to her that pension will be introduced likely from September, though of course this is not relevant as they are already giving 5%
Open
23.06.2025
Customer specific
Germany
€600.00
Low
What is the difference between the 4 german health insurance plans? This employee in question would be a designer - are they role specific, or seniority based? I see the amounts vary vastly
Open
23.06.2025
Customer specific
Netherlands
€1,200.00
High
Hey folks. I'm about to head on a call with a key prospect of mine who will likey start with 2x employees in NL. They will be 12-month contracts. Does this mean I should answer "Yes" to "Temporary contract" in the cost calculator? I checked with the compliance compass, but it made no reference to short-term contracts increasing the employer's taxes
Open
24.06.2025
Generic
Commercial agreement
TBC
Low
I understand we have changed our FX strategy. What's the current playbook response when we are asked directly about this?
Open
24.06.2025
Customer specific
UK
€1,800.00
High
Rhi has a client that will sign on Friday, who will onboard 3 employees with a July 1st start date. To relieve some of the pressure, do we agree that the following plan is sensible, or is there a better way? - Their Head of People will email me today to confirm they will sign on Friday once their Series A round due diligence is fully closed (they can't onboard a new vendor until then) - With this letter of intent, we can release our UK EAs for their review and preconfirmation. - I have pencilled in an onboarding call with Rhi on Friday afternoon for them to input the employees info. - Employment agreements are sent to the employees - could this happen on Friday? - Employees due to sign Monday for Tues 1st start. Is this feasible?
Open
24.06.2025
Customer specific
Canada
€600.00
Medium
I have a US company that has an employee that will be moving to Canada. The employee should have a visa under the terms of CUSMA, which will require a letter of employment (maybe an offer) from Boundless as the EOR. Do we know if this is something we can do as an EOR, as I know we cannot
Open
25.06.2025
Customer specific
Ireland
€1,200.00
Medium
A close-to-signing customer, Aquatera, will onboard 2 employees who have relocated to Ireland. "Can we confirm that the seniority of the customer employee who joined Aquatera back in 2015 will be recognised once we onboard her? Ie her statutory rights are based on the original start date and not the start date with Boundless? The other employee joined in 2022, would this also be recognised?
Open
26.06.2025
Customer specific
Netherlands
€600.00
High
Commercial agreement question from a prospective client with a high strategic value. They are using our services to support with immigration in the Netherlands, so I appreciate this clause is confusing for them. Do we have an answer to them / suggested change? Clause 4 Client Responsibilities: The Client will be solely responsible for obtaining work and other permits required under applicable law for the engagement of Personnel. In relation to our cases we are not in a position to obtain work permits, hence our engagement with Boundless. Can this clause be amended to reflect this please?
Open
26.06.2025
Generic
Denmark
€600.00
Low
Hi team, An employee is looking at the payroll calculation and they've asked me if there's a way they can be expempt from the Church tax on the employee deductions? From their research they believe they can if they are not danish and don't attend church. Is this possible, and if so, how?
Open
26.06.2025
Generic
New Zealand
€600.00
Low
Hi team, I've had an enquiry from a US company about an employee relocation to New Zealand. The company are a law firm and they want to retain their employee. The employee is an attorney, but they will not be handling any legal cases in New Zealand and will be giving legal advice to US based clients only. I know legal roles are regulated in some countries so I wanted to check if it's possible for us to support this role in New Zealand?
Open
27.06.2025
Generic
Netherlands
€600.00
Low
Hi team, I've been speaking with an employee this morning that's relocating to the Netherlands and needs to apply for the 30% ruling. I know we have no control over the success rate of these applications, but I've been asked if this is something we've done quite frequently and if we have a general idea of the success rate of applications if the employee meets the criteria? any advice would be appreciated. Thank you
Open
27.06.2025
Generic
New Zealand
€700.00
Medium
We've had an enquiry for New Zealand where they require our EOR support as well as visa sponsorship for a candidate. The customer is looking for a chain hiring solution where they hold the relationship with us on behalf of their client. Is this something we can offer? The strategic value is based on one employee but they will have a larger need for European countries in future.
Open
27.06.2025
Generic
Portugal
€3,000.00
High
Hi team, We've had a pretty large enquiry for 4-10 people in Portugal who also require visa sponorship. I can see we are now set up to support this. Do we have indicative cost from Fragomen that I can share as ballpark figures please?
Open
30.06.2025
Generic
Netherlands + Poland
€2,400.00
High
Hi team, Tony had a deal he was working on in January for a mid-market company where they were looking to employ 4 people with us in Poland and the Netherlands. They've just looped back to us to continue the conversation and have asked specifically about granting an employee a company car. They've asked if we've done this before and if so, how this can be arranged under our framework? I can see Tony created a thread with Payroll in January regarding a car allowance and Sem wrote the following: the best option will be the business travel mileage for employees' own vehicles - Mileage Allowance Payments (MAPs) are what you pay your employee for using their own vehicle for business journeys. You’re allowed to pay your employee a certain amount of MAPs each year without having to report them to HMRC. This is called an ‘approved amount’ Example Your employee travels 12,000 business miles in their car - the approved amount for the year would be £5,000 (10,000 x 45p plus 2,000 x 25p). I can see that this question is a little different though as it's asking about granting a company car rather than giving an allowance for mileage. Have we done this before, and if so, how does it work?
Open
30.06.2025
Generic
Netherlands
€3,600.00
High
Hi payroll team, I found a thread from January where Sem gave Tony some context around car allowance in the UK. How does this work for the Netherlands? Can we support customers offering a car allowance to employees that some of it can be held back from declaring - in the same way as the UK? Could you give me some context into how this works? Thanks
Open
30.06.2025
Generic
Ireland
€600.00
Medium
Hi team, Could I please get the brochure of the additional health benefits for Ireland? The potential customer is wondering what the costs are and also what's included. If i'm able to get the brochure for Arise - can I share it?
Open
30.06.2025
Generic
Netherlands
€3,600.00
High
Hi team, I have an enquiry for a potentially high volume customer. The company is Sol De Janeiro based in Germany and they're currently releasing 6 job adverts for sales reps within the Netherlands. 5 of these reps will be permanently based in department stores. 4 in Amsterdam and 1 in Rotterdam selling to customers in the store. The other rep will be a field sales position which is hybrid. They'll be working from home once a week, and then on the road travelling to different department stores across The Netherlands and Belgium 4 days per week. They need our support on a potentially long term basis as they have no plans to open up an entity in the Netherlands so this could be a very high value customer for us. Can we support these roles? From my knowledge, we've researched on-site work before in the Netherlands and it was possible. Is there any other research we'd need to do to understand whether this is something we can support? I'll attach the job descriptions in the thread.
Open
01.07.2025
Generic
Denmark
€600.00
Low
Hi HR, I have an ongoing deal i'm working on for an employee relocating to Denmark. The employee is the only employee of her company and is the founder, however there is a full board including a board president. I mentioned that we would need someone else to sign our contracts on behalf of her company as she is the employee, which is not a problem, but she is not able to get them on an onboarding call. ~ The founder would like to be the one taking the onboarding call with us but also the employee. Can we do this? She mentioned it would be a non-start if we can't as other EORs have agreed that it's a not a problem. What are your thoughts?
Open
02.07.2025
Generic
Portugal
€575.00
Low
Hi payroll team, I've been working on a deal for a few months and since our pricing has changed, I've had to send over an update cost calculation that includes the new fixed fee. The prospect has norticed a few changes to the employer contributions in the two calculations, despite the salary remaining the same. I'll attach both calculations to the thread. Could someone confirm - Work from home allowance - Is this mandatory, it was 0 before, but the new calculation shows €264 Is the social security amount accurate? the two calcs are different Could you confirm the percentage for the working accident insurance? Is the €50 medical check an annual amount or a one off at onboarding? Both calculations are attached - if you could confirm which is correct that would be great. the one with the €575 is the new quote.
Open
02.07.2025
Generic
Ireland
€600.00
Low
Hi HR, I'm speaking with an employee living in Ireland who has the critical skills visa and is currently applying for a role with a UK company. They have offered her the role but she wants to understand if they can employ her through us in Ireland and transfer her visa to us? 1. Work permit transfer - Can boundless assist with this? - What documents do you need from the employee? - how long does this process take?
Open
03.07.2025
Generic
portugal
€600.00
Medium
Hi HR, I've had a chain hiring enquiry from a recruitment agency who place TA staff into their customer companies. Their customer is based in Portugal and they need to place a recruiter into their office for 9-12 months (potentially to be extended). I found a previous thread with Alannah regarding chain hiring in Portugal and the country Matrix also says it could be possible if the end customer is also mentioned on the agreement. The prospect I spoke to thinks their customer is Portugal would be okay with this. Can we support this arrangement?
Open
04.07.2025
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Open
04.07.2025
Generic
The UK
€600.00
Medium
Hi team, An employee has asked me if they have the option to opt out of the 5% pension (just them as the employee in the UK). This is the answer that the Compliance Compass gave me. Is this correct - Yes, employees in the UK employed by Boundless can opt out of the default 5% employee pension contribution. Here's how it works under the UK’s auto-enrolment pension scheme (which Boundless, as the employer, follows): Automatic enrolment: Eligible employees are automatically enrolled into a pension scheme (Boundless uses NEST) with minimum contributions—5% from the employee and 3% from the employer. Opting out: Employees can choose to opt out within 30 days of being enrolled. This must be done in writing (typically via NEST’s online system). Refunds: If an employee opts out within the first 30 days, any contributions already made are refunded. Re-enrolment: By law, employees who have opted out will be automatically re-enrolled every three years if still eligible. They can opt out again if they choose. For Boundless employees, the HR team facilitates this process and can support any employee who wishes to opt out. The employee does not need to give a reason.
Open
07.07.2025
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Open
09.07.2025
Generic
Lithuania
€600.00
Low
Hi Team, could someone please confirm these two questions for Lithuania? Is fortnightly payroll is permissible under Lithuanian legislation? An employee relocating to Ireland currently gets paid bi-weekly. Can we do this? Can we process overtime payments? If so can these be processed as monthly bonuses without triggering adverse tax implications? Thank you
Open
10.07.2025
Generic
India
€600.00
Medium
Hi team, I'm speaking with a prospect regarding supporting them in India with an employee who will be a CSO with a £80,000 salary. Would someone be able to get a cost simulation from our partner based on this salary that i'm able to share?
Open
10.07.2025
Generic
Ireland
€600.00
Low
Hi team, A customer has just committed to using us, but needs to know a quote for the additional medical benefits. Additionally they had some questions related to the details in the brochure Sem sent over. Could you confirm what details I need to collect from the employee so we can give a quote from our supplier for the additional medical benefits? Could you please clarify on these questions if possible? Excess &amp; Co-pay - what do these mean? I know what excess refers to but Co-pay is referred to a lot in the brochures. What does it mean? Consultant - the brochure refers to consultant fees being covered. Does a consultant mean a specialist or a general GP/doctor? What data do we need to get a cost for someone with a husband and 2 children.
Open
15.07.2025
Generic
The UK
€1,200.00
Medium
Hi payroll team. I have a prospect I've been in discussion with for a while about the UK. He is the company COO and is negotiating becoming an employee in the UK with Boundless. He's curious about the pension contributions as they don't seem to match the 3% contriburion. For example for his salary of £80,000, the contribution is £1320.90. He's sent me the below question. Could someone clarify for me? An employer must make a 3% contribution to the pension plan. What’s the basis for calculating the total amount? On an 80k gross salary, the total contribution amounts to 1320.90, meaning the basis of calculation is 44,030. The following link says a bit more, but not much: <https://www.moneyhelper.org.uk/en/pensions-and-retirement/auto-enrolment/how-much-do-i-and-my-employer-have-to-pay> I need to create various scenarios to support my negotiations, and I need to understand precisely how to calculate the total cost to the employer.
Open
15.07.2025
Generic
Germany
€600.00
Low
Hi HR. I'm in conversation with a prospect in the automotive industry that needs to hire a business developer who will travel between clients in their role. Their clients will be located at automotive plants. They want to understand whether we've ever supported this type of work before? There are a lot of documents that the plants request from the company so that the employee can visit such as medical documents etc, are these documents we can supply and are we aware of what's needed? I know this is the type of work we'd need to seek legal advice on anyway, but in the first instance I wanted to check if we have any clients in the automotive industry or if we've supported this type of work before?
Open
15.07.2025
600
Low
A prospect based in the US intends to relocate an attorney to New Zealand through EOR purely for personal reasons, nothing to do with the business plans. The attorney will advise US employees remotely and not practice law in New Zealand, with a target relocation date set for November. This could be high risk due to the nature of the role. Are willing to support this and/or do we need to seek legal advice?
HR, GI
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Open
16.07.2025
Generic
France
€18,000.00
High
Hi HR, I had a call yesterday that requires assessment to see if this is something we can support. I asked the prospect to put in writing exactly what he needed as I don't believe this fits in with the Portage Salarial framework, but due to the value of this deal, I thought it was worth assessing it anyway, as the salaries may fit the minimum criteria for Portage. Here are the details the prospect sent. We are a company based in the Czech Republic specializing on assembly and installation of logistical systems such as all kinds of racking, automatic moving and storing systems usually working as a subcontractor to a contractor (systems provider) of a client. We have the necessary certifications, permissions and insurance coverage allowing us to work on such sites. We have a potential job in Lyon, France for about 90 days starting end of October requiring 30 people on average from our side to be seconded to customer site. We invoice our work to systems integrator entity based in Germany. We normally work 10 hour shifts and 6 days week amounting to 60 hours per week. According to French rules a working week is 35 hours with a maximum allowance of 48 hours for which the difference is considered overtime. It eventually becomes a maximum of 44 hour week for 12 consecutive weeks of work. We wish to find a legal way to work beyond the 44 hours maximum per week. I heard that manpower organisations may bring people into France without the 44 or 48 hour per week restriction. This is unconfirmed information on my end. Could someone take a look at this for me and give their thoughts? Is this an absolute no go, or is there any way we could make it work?
Open
17.07.2025
15000
High
This prospect needs to send 25-30 employees to France for a 4 month project working on an Amazon warehouse project. Their challenge is regarding the working hours in France. Posting the prospects request below. Can you please discuss whether there's any way we can make this work. We are a company based in the Czech Republic specializing on assembly and installation of logistical systems such as all kinds of racking, automatic moving and storing systems usually working as a subcontractor to a contractor (systems provider) of a client. We have the necessary certifications, permissions and insurance coverage allowing us to work on such sites. We have a potential job in Lyon, France for about 90 days starting end of October requiring 30 people on average from our side to be seconded to customer site. We invoice our work to systems integrator entity based in Germany. We normally work 10 hour shifts and 6 days week amounting to 60 hours per week. According to French rules a working week is 35 hours with a maximum allowance of 48 hours for which the difference is considered overtime. It eventually becomes a maximum of 44 hour week for 12 consecutive weeks of work. We wish to find a legal way to work beyond the 44 hours maximum per week. I heard that manpower organizations may bring people into France without the 44 or 48 hour per week restriction. This is unconfirmed information on my end.
HR, GI
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Open
17.07.2025
Customer specific
Belgium
€600.00
Medium
Can we sponsor visas in Belgium? The matrix column links to a doc that doesn't have Belgium in it,
Open
17.07.2025
Generic
Beligum
€600.00
Low
Hi team, Max and I have a call on Monday regarding Belgium and the prospect is looking to understand the reconciliation cycle for monthly payroll. They've asked for an overview of the prefunding and reconciliation cycle for monthly payroll. In particular, will the months of May &amp; December with extra gross pay be accrued for during the year or will the prefunding amounts be more in those months to allow for the extra amounts? When monthly reconciliation is complete, when are the over/under amounts processed? (refunds / balances due) From my experience, payroll in Belgium is confusing for prospects so any thoughts on how to give a correct and concise overview of how it works would be great. Thanks
Open
22.07.2025
Generic
Portugal
€1,200.00
Medium
Hi team, Do we have any ballpark figures for visa applications in Portugal I can share with a potential customer?
Open
22.07.2025
Generic
UK
€1,000.00
Medium
Hi payroll, I was just prepping for a call regarding the UK and can see that the pension section now says voluntary and the amount is set at zero. I thought pension contributions in the UK were mandatory. Has this recently changed? I thought it was a 5% employee contribution and a 3% employer contribution but the voluntary pension deduction changes for both the employee and the employee. Is this an error?
Open
23.07.2025
Generic
Canada
€600.00
Low
Hi payroll team. I had a call earlier with a company in the Netherlands hiring a sales person in Canada. This person will have a base salary but will be earning commission/bonuses each month. The company want to know how we process bonuses - are they treated and taxed in the same way as a Gross salary, or is there a structure we follow for significant variable pay?
Open
24.07.2025
Generic
The UK
€4,800.00
High
Hi Payroll team - I just spoke to a customer of ATLAS who are using them for 8 employees in the UK. They've request the Electronic Vehicle Sacrifice to offer a few of their employees, but ATLAS have responded saying they can't offer it as they won't take on the liability for it. As such, the company is looking to switch EOR for all employees. Has anyone heard of this EVS before? - I've done a bit of research and it looks like it's a portion of the employees salary that is deducted and used towards a car, with a portion un-taxable. Is that correct? The company is open to suggestions of how this could work, even if it's an employer contribution. Has anyone heard of this before and is there a solution we can offer? my immediate thought is the car allowance but i'm unsure if that fits in with what they need. The person I spoke to couldn't explain it very well because he'd never heard of it himself but had requests from a few of their UK based employees.
Open
25.07.2025
Generic
Singapore
€600.00
Low
Hi HR team, I've had a call book for Monday regarding Singapore. The company a Singapore-based F&amp;B and they're interested in hiring someone, but they currently have no remaining S Pass quota available. Has anyone heard of this S Pass Quota and knows what it refers to? They haven't mentioned where the employee is based yet so i'll follow up and ask but I wondered if anyone had heard of the S Pass quota to begin with?
Open
25.07.2025
Generic
France
€600.00
Medium
Hi payroll, I have another query regarding a car. This company have an employee working remotely but traveling to client sites and require a car. The company don't think they can lease a car to the employee as they won't be the legal employer. I know we're not in a position to lease cars, could someone please let me know the details for the mileage or car allowane in France so I can propose these as options. If you have examples regarding the tax exemptions, that would be great. Thanks
Open
25.07.2025
600
Medium
A blue-collar industry company is hiring a Project Director in France. The employee will be working remotely 3 weeks a month, but traveling to Data centres in Germany for 1 week per month. Can we support the place of work and travel requirmements for that one week?
GI
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Open
25.07.2025
Generic
The UK
€600.00
Low
Hi Team, i just spoke to an employee who used to be employed by us in a previous company and has now joined a new company who are using Deel for his employment. He's suggesting a switch to his management and they're open to it. The main reason for switching is because Deel have applied a cap to the commission he can earn (he's a sales person). He's asked if we've ever come across this before? Deel are saying that they have to cap it because they are liable to pay it and they can't take the risk of not being paid the full amount. Is this something we've heard before? I assume we don't apply caps on commission earnings?
Open
28.07.2025
Generic
Finland
€600.00
Low
Hi HR, Are we able to support employees in Finland who have the 'Job seeker' visa (for graduates of Finland universities) which is valid for two years? The propsect is a US company needing to hire this person in Finland. They already have the visa in place.
Open
28.07.2025
Customer specific
Demark
€600.00
Medium
Can we sponsor fasttrack visas in Denmark? The client has a UK citizen that they want to send to Denmark ASAP. Compliance compass says no, but it also says we're a temporary agency..
Open
29.07.2025
Generic
France
€600.00
Medium
Hi HR, I just had a call with a company converting a contractor in France to an FTE. The contractor has been working for them for 3 months so far. From my understanding, we can only offer a contract for 33 months, even though the worker has never been employed by the company. Is that correct? They would also like to have a probationary period when the employee is onboarded but they questioned if we're able to offer this if we need to recognise her previous work with the company. I assume it's possible as they've not yet been employed, but could someone confirm if they could include a 4 month probationary period once the employee starts employment under us?
Open
30.07.2025
Customer specific
france
€600.00
Low
What's the minimum salary amount this year in France? The employee is 26 years old - does this reduce the amount? Chatgpt says yes..?
Open
There are no rows in this table
⁠
Strategic Value (1 to 3)
3 = High (e.g., market entry, long-term strategic client)
2 = Medium (e.g., repeat client, existing market expansion)
1 = Low (e.g., one-time client, low ARR)



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