SOP

This document is to provide direction on rapid management of any individual, patient or PurposeMed employee, with suspected anaphylaxis.

Policy

This document outlines PurposeMed’s commitments to its team members, partners, and patients, as well as our shared responsibility as a team for maintaining a safe and inclusive workplace.

Policy

This document describes how KPIs provide quantifiable metrics on various aspects of performance.

Policy

This document serves as a reference for all team members to understand the expectations and standards of behaviour we uphold as a team

Clinical Guidelines

This document outlines the consent and meeting prescribing standards for clinicians when it comes to virtual care.

Policy

This document provides guidance on the process and criteria for cross-licensure reimbursement.

Policy

This document provides clarity around our practices and procedures related to electronic monitoring of team members.

Policy

This document ensures the individual is safe and receives appropriate support.

Policy

This document ensures that we gather, store, and handle data fairly, transparently and with respect towards individuals

Policy

This document outlines the conditions that must be met when holding outside employment.

Policy

This document outlines how patients are reassigned a clinician.

SOP

This document outlines the Patient Safety Learning System and its purpose for reporting and recording any incidents that potentially or actually impact patient safety.

Policy

This document guides PurposeMed team members on how to handle clinical appointments.

Policy

This document outlines PurposeMed Inc and their subsidiaries and affiliates commitment to ensuring the proper handling, protection, and disclosure of personal health information and personal information

Policy

This document outlines how all staff members must be prepared to respond effectively to any privacy breaches, ensuring minimal impact and upholding our commitment to patient rights.

Policy

This page explains annual paid vacation entitlements, the vacation request process, and our shared expectations for how we use vacation time.

Policy

This document outlines the procedures and expectations for requesting vacation and wellness time within the Clinical Services Team.

Policy

This page provides information and our shared expectations on the use of wellness time.

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SOP

This document outlines the use of shared access to clinical inboxes.

SOP

This document outlines RN/RPNs responsibility for completing any additional or atypical clinical administrative duties that do not require a prescribing license.

Info sheet

This info sheet outlines how to fill out and send a secure message.

General Information

This loom video walks through the basic features of notion.

General Information

This loom video walks through how to use a calendar in notion.

SOP

This document outlines the integration of Text Blaze and its purpose to optimize the process of transferring copy-and-paste macros by enabling users to effortlessly insert macros into the app interface.

Clinical GuidelinesPolicy

This document establishes guidelines for clinicians to provide long acting stimulant prescriptions to patients who have required their appointments to be rescheduled by Frida or have missed follow-up appointments.

Clinical Guidelines

This document is meant to act as a resource and standard for both patient and clinician-led titration of long-acting stimulant medications.

SOP

This document outlines how to screen for patients requiring blood pressure monitoring, as well as ongoing assessment and escalation of abnormal blood pressure readings.

Clinical GuidelinesGeneral InfoSOP

This document establishes a standardized process for conducting video patient appointments while prioritizing comfort and preferences within the Frida clinical team

Info sheet

This info sheet outlines the process for various patient-related scenarios.

Policy

This document allows for efficiencies and consistent practice among all clinicians.

Policy

This document provides guidance for categorization of ticklers and expected response times.

Clinical GuidelinesPolicy

This document is a template for an ideal standard for all Frida patient charts.

SOP

This document aims to help clinicians identify patients screened as high-risk for ongoing Frida treatment and may be suitable for a diagnosis only.

Policy

This document helps provide clarity and guidance to patient booking and rebooking.

Clinical GuidelinesGeneral Info

This notion page provides messaging responses to various scenarios.

Policy

This document outlines the duties and responsibilities that may be assigned to a NP working at Frida

SOP

This document outlines additional tasks outside of the typical RN role for a float RN or RN designated with float time.

SOP

This document provides standardized steps for Accommodation Form Appointments conducted by RNs

Policy

This document outlines the duties and responsibilities that may be assigned to the RN/RPN working at Frida.

Policy

This Standard of Practice ensures that clinicians provide high-quality services and meet the legal requirements set by the regulatory bodies in their province and patients that move from province to province that are actively served by Frida can continue receiving seamless care.

Info sheet

This info sheet outlines the different clinical slack channels and the workflows within them.

Clinical GuidelinesSOP

This document outlines the planned addition of secondary treatment options that are inclusive to the patient’s overall lifestyle.

Clinical GuidelinesSOP

This document aims to improve access and patient satisfaction through safely providing a “visit-less” option for PrEP delivery.

FormSOP

This document contains Calgary’s STI program PrEP referral form.

Clinical Guidelines

This document provides a one-pager about Doxy-PEP for patients

Clinical Guidelines

This document acts as guidance for prescribing Doxycycline Post-Exposure Prophylaxis (Doxy-PEP)

Clinical Guidelines

This document acts as a Freddie Immunization quick reference guide.

Clinical Guidelines

This document acts as a resource for clinicians needing additional guidance related to consult language applicable to relevant PrEP consults.

SOP

This document outlines Ontario STI identification and treatment directive.

SOP

This document outlines nursing PrEP lab review protocol.

Clinical Guidelines

This flow chart illustrates the routes of choice when partial initial labs are enacted.

Clinical Guidelines

This document provides guidelines surrounding PEP for Ontario clinicians

Clinical Guidelines

This document contains the medical director memo for prescribing PrEP for mature minors.

Clinical Guidelines

This document outlines the guidelines of PrEP on Demand.

SOP

This document provides guidance for Freddie RNs and NPs prescribing PrOD.

Info sheet

This infosheet serves as a quick reference for clinicians regarding commonly used medications prescribed

Clinical GuidelinesSOP

This document aims to decrease the number of partial 30-day prescriptions as this can lead to patient barriers to access, increased clinical and pharmacy admin and create additional costs for the patient.

Clinical Guidelines

This document contains a summary of each STI and its management.

General Info

This document outlines the Freddie STI treatment options by province.

Clinical Guidelines

This document addresses the action to be taken by the clinician when a patient wants to stop/pause their PrEP.

SOP

This document standardizes prescribing practices for initial PrEP patients new to Freddie across all provinces and guides clinical decision-making.

Info sheet

This info sheet outlines the client experience support request.

SOP

This document outlines the standard requirements for charting within the EMR utilized by Freddie clinical team members.

Clinical Guidelines

This document outlines the enrollment and refill procedure for the Gilead Patient Assistance Program (PAP) for Descovy.

SOP

This document provides the template for ideal charting standard for all Freddie patient charts.

Clinical Guidelines

This document aims to share the regulatory framework that allows NPs to prescribe medications and order labs in Manitoba through telepractice without the need for provincial licensure.

Form

This document contains the Alberta Health Services STI medication request.

Clinical GuidelinesSOP

This document outlines Ontario RN step-by-step Prescription Faxing.

SOP

This document addresses the action to be taken by the RN and clinician when a positive HIV result has been identified.

SOP

This document breaks down the need-to-know nuances for Alberta.

SOP

This document breaks down the need-to-know nuances for BC.

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SOP

This document breaks down the need-to-know nuances for Ontario.

SOP

This document breaks down the need-to-know nuances for Saskatchewan.

SOP

This document breaks down the need-to-know nuances for Manitoba.

SOP

This document is intended to provide direction with inclusion and exclusion criteria to RNs on LR creation under the MRP name.

SOP

This document outlines how patients can book same-day appointments within 30 minutes of appointment time.

Info sheet

This info sheet outlines how to send a lab requisition in the app.

Clinical Guidelines

This document describes regularly occurring operations to be carried out as outlined, ensuring efficiency and accuracy from our patient population/

General Info

This document contains education resource links for patients

SOP

This document describes what a typical day as a RN at Freddie would look like.

Policy

This document outlines the duties and responsibilities that may be assigned to the NP working at Freddie.

SOP

This documents the flow of RN time off and depicts the clinical subgroups of each province.

PolicySOP

This document outlines the duties and responsibilities that may be assigned to the RN working at Freddie.

Info sheet

This info sheet outlines the different clinical slack channels and the workflows within them.

Info sheet

This info sheet outlines In-App secure messaging.

SOP

This document aims to have clinicians rend Rx messaging via App and delete Outbound Rx slack w/f.

Info sheet

This info sheet outlines how to send a Freddie prescription in the PurposeMed app.