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Boca DentalMy Kids is a DSO - provider there
Meeting 1
Business Name: My Kid's Dentist & Orthodontics
Dr. Vy Tran
Location
Part of Clinton Dental Group?
Doctors
Dr. Vy Tran
Brandon Streiff (Ortho)
Reviews
4.8/5⭐ (144) Google
✅ Friendly, kid-wise team; dentists and assistants make visits fun (balloons, toys, calm distractions).
✅ Dr. Tran praised as sociable, knowledgeable, confidence-inspiring; great with explanations.
✅ Staff called warm, welcoming, and professional; office clean and inviting.
✅ Assistants (e.g., Ashlyn, Kiah, Sadie) frequently thanked for keeping kids comfortable.
✅ Many kids leave with positive attitudes toward the dentist and look forward to returning.
✅ Orthodontics praised (Dr. Streiff/ortho team); smooth braces process and helpful guidance.
✅ Front desk often noted as accommodating with scheduling and insurance questions.
✅ Emergencies and last-minute needs handled promptly for several families.
✅ Good communication during treatment; kids included in what’s happening.
✅ Sedation options and patience with anxious or neurodivergent kids mentioned positively.
❌ A few reports of long waits or scheduling priorities upsetting on-time arrivals.
❌ One parent said hygiene was criticized and treatment withheld; tone felt condescending.
❌ Some dissatisfaction after a beloved dentist left; one complaint about a replacement’s bedside manner.
❌ Billing/credit refund delay and phone runaround noted by one reviewer.
❌ Chain affiliation raised expectations vs. experience for one family.
❌ Isolated front desk communication issues in the past (later addressed by follow-up calls).
Services
Questions
Associate in other practices too or not any more?
New practice - South Lake county - Midwill OR Highland
What stage are you in and what is the timeline?
What did you like about Kanopi Kids and why are you looking for a mascot?
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