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❗Some summaries have been generated using ChatGPT, please check sources before reusing, especially quotes❗This is a work in progress, there are many companies/solutions/use cases missing - feel free to .The definition of AI used here is from : “as an umbrella term for a range of algorithm-based technologies that solve complex tasks by carrying out functions that previously required human thinking.” It’s a pretty broad definition, encompassing, in my view, machine learning and Deep Learning/Generative AI. Don’t read too much into which Publishers have a lot of entries compared to those who don’t - some Publishers are very vocal about what they are doing, others rarely comment on their technology.Mentioned dates should be treated with caution unless they are confirmed in official press releases.Several publishers with long-standing AI-powered services, such as journal recommendation systems, may not appear in the table because it focuses primarily on developments from the past 2–3 years.The list is biased towards UK/USA solutions, and there isn't much that’s open source on the list. Feel free to message me with suggested additions.Production vendor solutions probably need their own table, as there are so many different solutionsThere are services like that are data services that I haven’t included but arguably could be.
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AI-Powered Publishing: Use Cases
AI-Powered Publishing: Use Cases explores how artificial intelligence is quietly—though not always subtly—transforming the workflows, ethics, and efficiencies of academic publishing. Compiled by .
❗Work in Progress. See notes below❗
Use Cases
Area
Use case
Publisher or Company
Source URL
Description
Benefits or Outcomes
Notes & Quotes
Date of Mention
Advertising
3
Author support
9
Book translation
2
Building with AI and evaluating AI systems
3
Citation analysis
3
Clinical decision support
2
Content classification
8
Content generation
3
Content recommendation
4
Customer Lifecycle Management
8
CRA Fuels Prospect Marketing with Intent Data
CyberRisk Alliance (CRA) in partnership with Hum and Bombora
13/08/2024
Hum Customer Data Platform (CDP) Implementation by the Society for Scholarly Publishing (SSP)
SSP in partnership with Hum
27/09/2022
Customer Service automation
2
Editing
3
Generative Business Intelligence (GenBI)
3
Integrity & Compliance Checks
27
AACR
Legal research assistant
4
Literature search and research assistants
38
AI Gateway
Wiley
14/10/2025
AI-Powered Conversational Search for the American Institute of Physics
Spicerack (in partnership with Mathison.ai)
01/01/2025
moara.io
moara.io
08/12/2025
Manuscript management and workflow automation
5
Paperpal Preflight for Editorial Desk
Taylor & Francis (in partnership with Cactus Communications)
10/01/2024
Manuscript-to-journal matching
8
Smart Automated Scope-Checking & Alternative Journal Suggestions
World Brain Scholar (Eliza platform)
28/05/2025
Marketing
8
OUP Boosts Author Engagement with Targeted Call for Papers Campaigns
Oxford University Press (OUP)
30/04/2024
Metadata creation and management
6
AI-Generated ONIX Keywords with ChatGPT
Boydell & Brewer (case study featured by BookMachine)
24/07/2024
Miscellaneous
16
Peer review
16
ARTEMIS – Automated Review and Trustworthy Evaluation for Manuscripts in Science
ResearchHub Foundation
27/02/2025
Production and typesetting
6
Reading support
2
Research summarization
7
Notes
Where to find other case studies (not academic publishing specific):
Area
Area
Advertising
Author support
Book translation
Building with AI and evaluating AI systems
Citation analysis
Clinical decision support
Content classification
Content generation
Content recommendation
Customer Lifecycle Management
Customer Service automation
Editing
Generative Business Intelligence (GenBI)
Integrity & Compliance Checks
Legal research assistant
Literature search and research assistants
Manuscript management and workflow automation
Manuscript-to-journal matching
Marketing
Metadata creation and management
Miscellaneous
Online proofing
Peer review
Production and typesetting
Reading support
Research summarization
Reviewer matching
There are no rows in this table
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