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Meetings
April 19
Heather
Review inboxes for accuracy
Review workflow tags - change to categories?
Review intake “General Question” “There is an issue” “Other”
I’d like to add a few more options
Content clean up
Set up customer replied/ is waiting inbox
I think support is intercepting the intake before Fin completes. I would like to check this
✅ Clean up article sub-sections (we will go over this it is a to do in the content clean up list)
✅ Create templates for content to use moving forward (we will go over this it is a to do in the content clean up list)
Leo
Thing you want to go over
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