Customer Feedback Hub
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Feedback Loop
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Record your customer feedback in the table below, including both Google NL and manual sentiments.


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Recent Requests
5
Description
Google NL Sentiment
Manual Sentiment
Trends
Customer Name
Customer Email
Date of Request
1
Customer loves the bike with spinning tires
0.9
πŸ˜€ Positive
Tire improvements
Jaquelyn Doyle
10/24/2019
2
Bicycle shipped with 3 tires and was missing 1. Customer wasn't happy!
-0.4
😒 Negative
Wrong number of tires
Leroy Burgess
10/15/2019
3
Can we buy a bike that is jet-powered?
0.0
😢 Neutral
New technology
Emi Callahan
10/23/2019
4
The seats on your bikes are functional
0.5
😢 Neutral
Expedite request
Minerva Todd
10/23/2019
5
Customer reported that their bicycle arrived with 5 tires
-0.3
😒 Negative
Wrong number of tires
Vance Stewart
10/23/2019
6
Loving this new logo!
0.9
πŸ˜€ Positive
Logo
Barry Burke
10/23/2019
7
Big problem: customer got a bike with only 1 tire
-0.6
😒 Negative
Wrong number of tires
Steel Rutledge
10/23/2019
8
Customer got a bike with 6 tires
0.2
😒 Negative
Wrong number of tires
Kadeem Goff
10/23/2019
9
I have a customer who wants edible bicycles
-0.1
😢 Neutral
New technology
Halla Cervantes
10/23/2019
10
Think you should improve the bike logo on your website
0.2
😒 Negative
Website
Logo
Latifah Cooke
10/23/2019
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