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Feedback Loop
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Record your customer feedback in the table below, including both Google NL and manual sentiments.
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Recent Requests
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Description
Google NL Sentiment
Manual Sentiment
Trends
Customer Name
Customer Email
Date of Request
1
Customer loves the bike with spinning tires
0.9
😀 Positive
Tire improvements
Jaquelyn Doyle
fames.ac.turpis@diam.net
10/24/2019
2
Bicycle shipped with 3 tires and was missing 1. Customer wasn't happy!
-0.4
😢 Negative
Wrong number of tires
Leroy Burgess
http://tincidunt.tempus@sedconsequator.edu
10/15/2019
3
Can we buy a bike that is jet-powered?
0.0
😶 Neutral
New technology
Emi Callahan
est.mollis.non@Cras.edu
10/23/2019
4
The seats on your bikes are functional
0.5
😶 Neutral
Expedite request
Minerva Todd
sed@etnunc.co.uk
10/23/2019
5
Customer reported that their bicycle arrived with 5 tires
-0.3
😢 Negative
Wrong number of tires
Vance Stewart
nulla.vulputate@etmagnisdis.com
10/23/2019
6
Loving this new logo!
0.9
😀 Positive
Logo
Barry Burke
elementum.sem.vitae@morbitristiquesenectus.com
10/23/2019
7
Big problem: customer got a bike with only 1 tire
-0.6
😢 Negative
Wrong number of tires
Steel Rutledge
vestibulum@eratvolutpatNulla.co.uk
10/23/2019
8
Customer got a bike with 6 tires
0.2
😢 Negative
Wrong number of tires
Kadeem Goff
a@dui.com
10/23/2019
9
I have a customer who wants edible bicycles
-0.1
😶 Neutral
New technology
Halla Cervantes
posuere@nislelementumpurus.org
10/23/2019
10
Think you should improve the bike logo on your website
0.2
😢 Negative
Website
Logo
Latifah Cooke
Donec@sociisnatoquepenatibus.net
10/23/2019
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