Security & Risk Management
Network Security
firewall, IDS, IPS, VPN, network segmentation
Endpoint Security
antivirus, EDR, DLP, MDM, endpoint protection
Identity & Access Management (IAM)
MFA, SSO, PAM, user provisioning, access control
Vulnerability Management
patch management, vulnerability scanning, penetration testing
Security Awareness Training
phishing, security awareness, social engineering
Incident Response
incident response plan, SIEM, forensics, breach notification
Compliance & Governance
GDPR, CCPA, HIPAA, PCI DSS, ISO 27001, risk assessment
Cloud Computing & Infrastructure
Cloud Service Models
IaaS, PaaS, SaaS, cloud computing models
Cloud Providers
AWS, Azure, GCP, IBM Cloud, Alibaba Cloud, cloud comparison
Cloud Security
CASB, CWPP, cloud security best practices
Cloud Cost Optimization
cloud cost management, rightsizing, reserved instances
Hybrid Cloud & Multi-Cloud
hybrid cloud strategy, multi-cloud management, cloud orchestration
Infrastructure as Code (IaC)
Terraform, Ansible, Chef, Puppet, infrastructure automation
Serverless Computing
AWS Lambda, Azure Functions, Google Cloud Functions, serverless
IT Service Management (ITSM)
ITIL, incident management, problem management, change management
IT Asset Management (ITAM)
IT asset inventory, software license management, asset lifecycle
Project Management
Agile, Waterfall, project planning tools, resource management
Business Intelligence & Analytics
data warehouse, data visualization, reporting, BI tools
IT Budgeting & Financial Management
IT cost optimization, ROI, CapEx vs. OpEx
Vendor Management
vendor selection, contract negotiation, vendor performance
IT Governance
IT strategy, IT policies, risk management framework
End-User Support
help desk software, ticketing system, knowledge base
End-User Training
onboarding, software training, security awareness
Business Continuity & Disaster Recovery
business impact analysis, disaster recovery plan, data backup
Emerging Technologies
AI, machine learning, blockchain, IoT, edge computing
Collaboration & Communication Tools
unified communications, video conferencing, instant messaging