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Johana Riquier Bio

Johana RIQUIER Resume

Call & WhatsApp: +44 7947 7405322 & +221771144324
Nationality: French
Location: Brighton, UK & Dakar,Senegal
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Hi, I’m Johana.
I’m a founder, entrepreneur and enthusiastic Business Development leader with 15+ years of international experience working in challenging environments and emerging markets across industries.
I am a self-motivated proactive individual with a strong business acumen, having demonstrated proficiency in designing and executing business development strategies through collaboration with multiple cross-functional teams towards developing successful applications and maximising value realisation.


Skills
Leadership and Teamwork
- Developed, maintained and enhanced relationships with internal and external stakeholders, delivering value through proactive engagement and go-to-market strategies creation (successfully led a $20M USD partnership project with a Middle Eastern government and a $265K with an African Government).

- Served and collaborated in 10+ teams, enhanced teamwork through effective communication, transparency, trust, and leadership both regional and globally.

- Continuously worked with clients in analysing business requirements, presenting and delivering work to their satisfaction, provided training and mentorship, removed impediments, providing added value with industry matchmaking, talent sourcing and ensured a positive and lasting experience.

Communications, Negotiation and Business Development
- A powerful negotiator who can effectively influence others. Having the opportunity to work both internationally and within the UK and France, I can adapt to new cultures, new teams and new environments easily.
- Having the capability to communicate with different personalities and backgrounds no
matter the pressure or long hours.

New Business Setup and Entrepreneurship
- A passion for setting up new ventures/businesses; Founded a company and co-directing a digital company located in Abu Dhabi.
- Ability to design and develop multiple strategies providing outstanding functionality and user experience.
- Great experience in conducting market research, digital marketing and customer relationships and sales to increase profitability.


Experience
Gamerging Solutions
July 2021 - present
Founder and Managing Director
Gamerging Solutions specialises in helping brands, C-level executives, and governments develop complete strategies leveraging emerging technologies and games to impact growth and economic development.

Our main goal is to achieve social changes.

Our services includes:
Talent Sourcing
Industry Matchmaking
DEI Training & Coaching
Business Development
Market Research/Insight (MEA focused for International partners - Global Market for MEA partners)
Marketing Strategies
Partnerships Management
Vendor Management
Strategic Planning
Advisory board (case by case review)
Johana Riquier
January 2020 - present

Talk Show Host for “The Johana Riquier Show “
The show aimed at amplifying diverses voices in Gaming and Tech, Games for Good and Social Impact Projects.
Segments:
African Gaming Industry
Caribbean Gaming industry
The Overlooked Audience
Black Professional Women in Games
Award winning initiative

Speaker
Speaks at industry focused events
Topics
Game Dev in Africa & ME
Gaming as a tool for economic Development
DEI in Gaming

Unity Technologies
July 2014 - July 2021

Strategic Partnerships & Business Development Lead | Middle-East & Africa | (FTE)
As an experienced, senior-level professional with a strong history of driving dynamic product sales, managing client relationships, and substantially increasing revenues, I stood to significantly contribute to key objectives.

My experience in identifying new business opportunities, cultivating and maintaining relationships with executive business partners, and spearheading effective sales and market penetration strategies positioned me to greatly impact the organisation for the Middle East and Africa.

By leveraging expertise and insight to implement forward-thinking and strategic business development solutions, I excelled at connecting with key decision-makers and quickly building profitable, lasting partnerships that sustain revenue growth.

I managed strategic accounts of Unity for over 1 million dollars value generated per account, ensuring alignment in the sales strategy with VPs of Unity Technologies, closing the largest partnerships at government level for $20MUSD over 10 years.

I sat on the Unity Social Impact Employee Advisory Council, providing input on executable actions and the position of Unity for humanity across South EMEA, as well as co-chairing the Black Employee Resources Group.

I lead teams with various background from Solution Engineers, Sales Development Rep, and marketing to get into emerging markets.

I also mentored junior Sales Rep for representation in the Gaming/ tech industry.

American Express
October 2013 to July 2014
Account Protection Specialist (Contract)
Protect private and corporate accounts from fraud; provide consumer credit support and transactions authorisations for merchant.
• Uphold the highest level of integrity by adhering to compliance.
• Deal with inbound and outbound calls to private and corporate clients to verify transactions, set up fraud cases where due and reset cards when charges are valid.
• Provide transactions authorisations codes for merchant.
• Support Centurion, customer service, credit collections and decisioning inbound servicing.
• Participate in company town-halls, employee engagement committee, and record team meeting minutes, provide system and procedures training and coaching to colleagues.
• Liaise with other departments to resolve customer queries

Aerotron Limited
February 2008 to July 2013
Key Account Sales Executive (FTE)
Developing business relationships with customers in order to maximize trading opportunities, growth in revenue and profit.
Assisting with the management of customer accounts ensuring on time delivery and high service level.
Purchase for specific customer requirements. Broker sales by means of purchase or exchange. Negotiate with both customers and suppliers.
Manage customer accounts and contracts, including customer specific requirements .Understand customer culture and way of trading.
Maximize all sales opportunities.
Develop business opportunities with customers in the region. Deliver high quality customer service and response.
Respond to customer AOG/priority requirements. Maximise revenue/profit and minimise cost.

Safran Landing Systems
( Formerly Messier-Dowty)
February 2004 to February 2008
Customer Support Executive | Project Manager ( 2006-2008)
Assisting with the management of customer accounts ensuring on time delivery and high service level.
Manage customer accounts and contracts, including customer specific requirements.Understand customer culture and way of trading. Maximize all sales opportunities.
Deliver high quality customer service and response.
Main customers in MEA & some key accounts in Europe:
Air France
Airbus
Emirates Airlines
Etihad Airways
Qatar Airways

Project Management

Context: In 2006, Messier Dowty decides to repatriate the customer support center to Vélizy with the implementation of a Sales management service 24/7 and the support of a provider Snecma Services. This new centre of Sales management represents 500 lines of orders /day, 350 emails, 300 calls/day for a turnover of 182 M€ / year.
Responsibilities:
- Project lead for closure of UK and USA centers
- Repatriation of customer accounts (400 for the zone of America and Canada and 100 for the zone Asia).
-Familiarisation with customers to repatriate

Education
Lycee Jean Lurcat - 2001
Higher National Diploma - International Business Trade


Paris XIII University
Attended one year of
History Major with Political Sciences minor

Languages
English: Proficient
French: Native
Spanish: Can hold a conversation
Creole (French): Native
Interests
UX Design, Prototyping & Content Creation
Adobe Suite, Figma, Canva, InShot

Powerlifting
Competed to European level

Blogger
Medium stories
Topics: Games Industry, Diversity, Inclusion, Business, Life & Grief Journey

Modeling
Modeles for website and catwalk for African attire brands


References:

- General Manager and Vice President of Social Impact | Unity Technologies
- Chief Revenue Office | VFX Paris
- Chief Executive Officer | Twofour54 (email on request)

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