Communications, Culture & Engagement · IFEBP 57th Annual Canadian Benefits Conference Schedule Guide

11/25/2024, 2:45 PM

1 hr

Harnessing Member Insights to Maximize Plan Outcomes

1st

Everyone recognizes the importance of gathering data and research to understand plan members and the plans we offer to them. But how many of us have a clear idea of what to look for, how to interpret those insights and how to use them most effectively? In this session, you’ll learn how to: Create a meaningful suite of insights and organize them into a dashboard Use data and research across key categories such as communication, understanding, benchmarking and value/appreciation Distinguish between the dos and don’ts of survey research Understand attitudes and context to create a better member experience.

11/26/2024, 1:15 PM

1 hr

Harnessing Member Insights to Maximize Plan Outcomes

2nd

Everyone recognizes the importance of gathering data and research to understand plan members and the plans we offer to them. But how many of us have a clear idea of what to look for, how to interpret those insights and how to use them most effectively? In this session, you’ll learn how to: Create a meaningful suite of insights and organize them into a dashboard Use data and research across key categories such as communication, understanding, benchmarking and value/appreciation Distinguish between the dos and don’ts of survey research Understand attitudes and context to create a better member experience.

11/26/2024, 1:15 PM

1 hr

Understanding the Business Case for Reconciliation

1st

In this session, we will: Explore the meaning of reconciliation and how it can contribute to a more inclusive and sustainable culture Discuss the benefits of reconciliation in terms of employee satisfaction, retention, innovation and market competitiveness Provide practical strategies for integrating reconciliation principles into company policies and practices Discuss ways to promote diversity, equity and inclusion within the workplace, including hiring practices, employee training and cultural competency initiatives.

11/26/2024, 2:30 PM

1 hr

Driving Engagement Through Tech—Modernizing Benefits Communication

1st

Digital sprawl and competition for attention have made it harder than ever for trustees and plan sponsors to effectively manage communications, now across multiple channels and formats. Employees who feel informed and supported are more productive and more likely to stay with their employer, but their expectations and communication needs change over time. This requires trustees and plan sponsors to continuously evolve their communication approach—and toolkit. With case studies and practical takeaways, we’ll dive into several impactful technologies that can improve communication and engagement in your programs. From AI to websites, from automation to video and from gamification to data analytics, it’s not as hard as you might think to leverage the latest technology to transform your benefits communications to maximize employee engagement.

11/26/2024, 3:45 PM

1 hr

Understanding the Business Case for Reconciliation

2nd

In this session, we will: Explore the meaning of reconciliation and how it can contribute to a more inclusive and sustainable culture Discuss the benefits of reconciliation in terms of employee satisfaction, retention, innovation and market competitiveness Provide practical strategies for integrating reconciliation principles into company policies and practices Discuss ways to promote diversity, equity and inclusion within the workplace, including hiring practices, employee training and cultural competency initiatives.

11/27/2024, 8:00 AM

1 hr

Driving Engagement Through Tech—Modernizing Benefits Communication

2nd

Digital sprawl and competition for attention have made it harder than ever for trustees and plan sponsors to effectively manage communications, now across multiple channels and formats. Employees who feel informed and supported are more productive and more likely to stay with their employer, but their expectations and communication needs change over time. This requires trustees and plan sponsors to continuously evolve their communication approach—and toolkit. With case studies and practical takeaways, we’ll dive into several impactful technologies that can improve communication and engagement in your programs. From AI to websites, from automation to video and from gamification to data analytics, it’s not as hard as you might think to leverage the latest technology to transform your benefits communications to maximize employee engagement.