We are able to monitor and engage with your fans on all of the following platforms (your actual service plan with us may not cover all these channels):
Facebook: Wall Posts, Comments, Ad Comments, Reviews, Private Messages
Instagram*: Comments, Ad Comments
Twitter: Mentions, Direct Messages, Retweets, Retweets with Comments, New Followers
We are able to monitor and engage with people on the following review platforms. It can sometimes take up to a day for review to arrive at our end (your actual service plan with us may not cover all these channels):
Facebook: Reviews
TripAdvisor: Reviews
Glassdoor: Reviews
Google My Business: Reviews
* Instagram DMs are not yet in the platform's API, so we are unable to surface these comments at this time. Apparently, this will be available soon. [