A sneak peek behind the scenes

Solving for Organization and Usability

Problem 1:

Organization

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Before creating a Coda wiki, the Canva University had no all-in learning plan ー a set methodology for running programs, collecting data, or reporting on their work. This left the team with unanswered questions and lost context.

The solution? A wiki to set learning standards.

Mode’s company wiki does something similar, setting expectations by using an intro page template. We’ve broken it down for you; just type

/intro page

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into your doc. Here’s a preview:

Check a box, feel the rush. 👇

Do this first:

Browse our

Glossary

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and get familiar with commonly-used acronyms.

Join #slack-channel for updates.

Watch this

video

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for context on why knowledge hubs are important.

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Get a demo

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Problem 2:

Usability

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At some point, your content will be wrong. Screenshots will be outdated. Someone will find a typo (!). Acknowledging that you can’t set-and-forget your knowledge management system is the first step toward usability. Unless you have a lean team, it’s probably not sustainable for you alone to shoulder the responsibility of making sure every piece of data is accurate at all times. Delegate to your teammates and keep the process simple, like with this

/request an update button

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template.

Does this doc need an update? Let us know. 👇

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Request an update

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All update requests