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BCA Mobile - Bank Reinvent
Design Process
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Design Process
4. User Pain
4. User Pain
Problems that underlies the pain of users.
Problems that underlies the pain of users.
As a business owner, I need to gain new users
By
EA
As a user, I already love the apps but wish to gain experience improvement from it
By
EA
Next Step
5. How Might We
Initiated solutions to solve the pain.
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