CS Assets

Table 1
Column 1
Column 2
1
CS Internal Handbook - Staff Manual, Reporting, Shifts, Escalation Matrix
2
Escalation Tracker - Objective, Mechanism, Analysis
3
CS Roster
https://docs.google.com/spreadsheets/d/1lUpu7-v6I8JVhmQmOqjbj0QOrk_wWN4zQruQOMA5shc/edit?pli=1#gid=649406906CS Roster
4
CS Escalation Matrix Doc
5
Backlog maintenance & priority Tagging
6
CS reporting - Daily & Weekly
7
Fresh Chat Matrix
8
Knowledge Gaps Identification
9
Reference Guide (Coda Doc)
10
KRA
11
There are no rows in this table

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