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NeoEHR user guide
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NeoEHR overview
Getting started
Onboarding
NeoEHR User Roles and Access Overview
Switch user role
Admin/Settings
Front Desk personnel
Role-specific features
Key features you will use most often
Add a new patient
Create an appointment
Create and pay an invoice for an out-of-pocket patient
Create and pay an invoice for an insured patient
Edit an appointment
View upcoming and previous appointments for a single patient
View upcoming and previous appointments for all patients during a period
View the patient profile for an existing patient
Update demographic information for an existing patient
Update insurance information for an existing patient
Scan or upload paper records for a patient
Review paper records
Generate typical Front Desk/HMIS reports
Accountant/Cashier
Role-specific features
Search for a patient
Download transactions
Download insurance claims
Fund a patient's wallet
Create an invoice
Pay invoices from a patient's wallet
Pay invoices via bank transfer
Pay invoices via POS
View or download receipts
Identify insured patients on NeoEHR
Sort and filter payment data
View finance metrics on the dashboard
View invoice and wallet data
Nurses & Doctors: Clinical Inputs
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Pharmacy module
Role-specific features
Record a sale to a walk-in customer
Create an invoice
View prescription information
Dispense prescribed medication
Print prescriptions in NeoEHR
Handle medications not yet supplied
View pharmacy product information
View brands of a particular generic in stock
Transfer products to another dispensary or outlet
Request supply from your central store
Review outlet requests for new supplies
Download list of outlet requests
Update product quantities and prices in inventory
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Laboratory module
Log investigation requests for a walk-in client
Update pricing for laboratory tests
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Search for a patient in the laboratory queue
Add a new walk-in customer as a patient
Sort or filter the laboratory queue
Record samples and view investigation results
Accountant/Cashier
Link to page
Download Claims
Navigate to the
Download
dropdown
at the top right corner to access the
Download Claims
button.
Click
Download Claims
to access the parameter filter screen.
Set parameters based on
Insurance Provider
and
Duration
.
Click
Done
to save the parameters selected
Click
Preview Claims Summary
to view the information in a tabular format
.
Once you have confirmed the information, click
“Download”
on the top right.
The Claims history will be downloaded as a spreadsheet.
Visit the NeoEHR webpage
Download Claims
Visit the NeoEHR webpage
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