📹 Lyric Video Clip Creator: Craft stunning, fully customizable 30-second lyric videos to captivate fans across your social channels.
🌟 Premium Support: Our dedicated team is at your service, guiding you through your requests, handling artist profile claims, and providing fast-track support.
📝 What if someone wants to cancel after a successful renewal?
Our policy states that:
If you do not wish to renew your subscription, make sure to cancel it before the renewal date.
Should you choose to cancel your plan after the renewal charge has been processed, please note that you will not receive a refund for any unused portion of the subscription. Your subscription will remain active, and you will continue to have access to the subscribed services until the end of the subscription term.
👇 Click below to find the full “Cancellation and Renewal policy”
🚀 Update on the Full length Lyric videos test
How is it going so far?
71 requests from 36 different users
9 full length video paid
Generated a revenue of 400 USD
Increment on automation saved us a bunch of cases to be handled manually
Enjoy some of the full lyric videos shared by the artists on youtube
🎤➕🎤 Featured track limitations for verified artists
📩 In November, our team helped around 150 artists with this specific issue
❓What has changed?
After the Lil’ Peep spam attack, new limitations to the editing of lyrics of featured tracks have been introduced.
Whenever a verified artist tries to edit the lyrics of a track in which he is featured, a lock next to “Lyrics” will be displayed in the curator studio.
This inevitably created some confusion in the verified artist, who used to freely edit also all their featured tracks.
💡What actions did we take to improve clarity?
1️⃣ Worked with product to add a Dialog box for artist
Before: Artists used to see the default community fallback, asking to become a Curator or higher.
After: A new dialog box for Artist editing featured tracks has been deployed, explaining that edits to songs with featured artists are now restricted
2️⃣Linked the new Dialog BOX to a dedicated article In the Artist FAQs
3️⃣ Provide support in editing the lyrics
In the FAQ, there is a Form they can fill in to reach out to the customer support team.
🆓 Free Plan users: we reject their current lyrics so they can upload them again
💰 Pro Plan subscribers: we make edits for them as part of the outsourcing service
Stay tuned for more insights and updates in our next newsletter! 📭
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